Suddenly iPad doesn't recognize receiver?

Contributor

Suddenly iPad doesn't recognize receiver?

Hi. Suddenly I am unable to connect my iPad to my receiver. The app was working great. I've removed & reinstalled the app. I am able to use the app on two other devices (same network & receiver).  I've tried search the forums, but haven't had any luck. Any help is appreciated.

Message 1 of 8 (829 Views)
ACE - Expert

Re: Suddenly iPad doesn't recognize receiver?

What model DVR/Receiver do you have?

Have you tried resetting the DVR/Receiver?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 8 (120 Views)
Contributor

Re: Suddenly iPad doesn't recognize receiver?

Hi. Thank you for your help. I have a HR44/500. I've power cycled the receiver.

Message 3 of 8 (120 Views)
Contributor

Re: Suddenly iPad doesn't recognize receiver?

I just did two things...not sure which worked, but I'm good now. I noticed my date & time were off on my iPad. I set it to configure automatically. I also power cycled the receiver a second time. I am able to use the app now. I do appreciate your help.

Message 4 of 8 (120 Views)
ACE - Expert

Re: Suddenly iPad doesn't recognize receiver?

Good to hear. Enjoy!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 8 (120 Views)
Contributor

Re: Suddenly iPad doesn't recognize receiver?

Hello everyone,

I pulled my hair out over this.  The app works on phone, but not iPad.  Based upon the above, I simply changed from the set date to automatic.  Restarted the app and it works.  Returned to set date and app still works.

Thanks,

Eric & Gail

Message 6 of 8 (120 Views)
Tutor

Re: Suddenly iPad doesn't recognize receiver?

Had the same issue on the iPad. I turned the iPad off, pressed the red reset button on the receiver, when done, turned the iPad back on. Success! All streaming channels are back on the iPad.

Message 7 of 8 (120 Views)
Contributor

Re: Suddenly iPad doesn't recognize receiver?

Not for me I've tried resetting the receiver twice I've tried resetting the IP address  I get some channels but not the one that I had a few weeks ago I called direct 3 times and they keep telling me there working on an update. A friend of mind has the same set up and he's got no trouble can't figure what's going on ?

Message 8 of 8 (120 Views)
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