10-15-2016 4:33 AM
I'm on Win7, using Firefox and Chrome.
I clicked the "Install DirectTV Player" button and it downloads "CiscoVideoGuard.6.7.exe" I installed that and it still goes back to the "Install DirectTV Player" page.
I thought maybe the button was giving me the wrong link so I looked up the url for DIRECTTV Player 12.1 and installed that as well, but still stuck on this page. I tried clearing cache, restarting pc, relogging.
Nothing seems to work. In fact I tried this on a second Win7 computer with the same results. I don't know what is going on but I can't get past this screen.
Solved by: Go to Solution.
04-12-2018 7:23 PM
Thanks for the advice, do you know did you have a combined bill? The tech person I am talking to says they can only do this by separating the two bills, which will cost me more money. Does this sound right?
- edited 06-05-2018 9:00 PM
Tried all of the above and still cant watch, Direct TV is making it impossible to watch online,,.> Impossible!
11-11-2018 3:35 PM
HAVE NOT BEEN ABLE TO STREAM FOR OVER A MONTH EVEN ATT CONNECT TECH COULD NOT GET IT WORKING WHILE CHATING WITH DIRECT TV TECH
12-09-2018 9:51 AM
It is 2018 now, almost 2019 and the problem still exists periodically. I"m getting fed up.I have been a loyal customer with at&t for a long time. I do not understand why this issue cannot be resolved.
02-05-2019 1:04 AM
I will be canceling my Direct TV. There are to many negative issues to mention. I am just fed up with Direct TV and AT&T! I have been a wireless customer every since wireless cellphones hit the market. Well it was Cingular Wireless and AT&T bought them out. My internet has always been with AT&T. For cable AT&T Cable or Uverse. Then I became a Direct TV customer when I purchased my home.
I tried for hours and days to stream Direct TV Researched and troubledshoot. Nothing worked. Call Direct TV and he told me I needed to take my laptop to a repair shop. I did and the repair shop replaced my hard drive. Still can't stream Direct TV on my laptop! no matter what browser I used. I don't want to think about how much money I paid to this company! Yes, I am done with AT&T and Direct TV! Oh and I must add. I upgraded my wireless to 300. It is no faster than when I had 100. It is all a waste.
02-08-2019 7:34 AM
I watch directv every day on my computer. Here is what worked for me but only with Chrome browser.
Use only Chrome browser not in incognito mode also disable AdBlock (if installed) for directv.com.
Under Settings- Advanced-Content settings-Flash-allow ask first.
If you receive a install flash window click to install and a run flash window will pop up, click allow.
On most channels the watch now might not be functional but click check network in this window and in the address bar, in your browser, on the right hand side, a tiny icon will pop up. Click on that to allow plug-ins to run and the watch now will become functional in several seconds.
Enjoy Directv on your computer.
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