Pandora sound drops after 5 to 15 min

Teacher

Pandora sound drops after 5 to 15 min

Just got satellite internet installed in my house. Hooked my hr 34-700 up to my router with an Ethernet cable. Signed into my Pandora account and started to play the songs. After about 3 min the screen goes to screen saver mode and after 5 to 15 min the sound drops the screen is still showing the album cover bouncing around. If I hit 'back'  I get the song title page. Then I hit 'pause' then 'play' and the sound starts to play again at the appropriate spot on the track considering the time I spent resetting it. Then in another 5 to 15 min the sound drops again.o

Message 1 of 10 (405 Views)
ACE - Expert

Re: Pandora sound drops after 5 to 15 min

What model DirecTV Receiver/DVR do you have?

Just a note .... be careful when using OnDemand or streaming files with satellite internet.  Most plans have an upper monthly download limit, and it's easy to max out your cap since one video download can consume several GByte.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 10 (29 Views)
Teacher

Re: Pandora sound drops after 5 to 15 min

It is the HR34-700 as stated in my original post. I know about my cap. Big files are downloaded midnight to 5AM free time.

Message 3 of 10 (29 Views)
ACE - Expert

Re: Pandora sound drops after 5 to 15 min

Have you tried resetting the HR34 using the red button behind the front panel access card door?

Glad you're aware of the data cap.  You should be aware that there's no way to schedule when OnDemand downloads occur, so use caution.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 10 (29 Views)
Teacher

Re: Pandora sound drops after 5 to 15 min

Just did a hard reset and the same thing still happens. Got about 15 min into the songs and then no sound, if I pause and then hit play the sound comes back on.

Message 5 of 10 (29 Views)
Expert

Re: Pandora sound drops after 5 to 15 min

I'd say your problem is due to a wireless connection having problems keeping up with the Pandora data stream.

Message 6 of 10 (29 Views)
Teacher

Re: Pandora sound drops after 5 to 15 min

As I stated in my original post I am using a wired connection (Ethernet RJ45)

Message 7 of 10 (29 Views)
Expert

Re: Pandora sound drops after 5 to 15 min

I thought you referred to satellite Internet?  Have you checked your connection speed at www.speedtest.net

Message 8 of 10 (29 Views)
ACE - Expert

Re: Pandora sound drops after 5 to 15 min

Good point, dcd.  I'm guessing that the latency issues with satellite internet are causing problems.  

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 10 (29 Views)
Teacher

Re: Pandora sound drops after 5 to 15 min

same response I sent to dcd.....

I watch it all the time.... on average .... ping 680, download 18 Mbps, up 4 Mbps. But my PC which is connected to the same router via cable plays Pandora without a problem. (sorry about the delayed response, I was gone for a few days)

Message 10 of 10 (29 Views)
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