Helpful Links

No connection

Highlighted
Contributor

No connection

Check my internet
134 Views
Message 1 of 2
ACE - Master

Re: No connection

This is a customer to customer public forum. We cannot just "check your internet". If you would post more details we may be able to help.

 

What do you mean by no connection? Are you getting an error message on your HDDVR/Genie, cannot access something specific, or are you getting no connection for your internet at all? (If no internet connection at all you will need to check with your internet provider as this is the Directv forum).

 

If the issue is with your Directv box connecting, please provide more info: Symptoms of problem, model of Directv equipment, how does it connect to your internet, what internet do you have (including subscribed speed and what speed you are actually getting).

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 2
Share this topic
Announcements

Learn how connect your AT&T holiday gifts at Unwrapped on Wednesday, 12/27 (1-4pm ET)!

Need immediate assistance with your bill or technical issue? Don’t wait, Click here to chat with us. You can also check out some helpful articles below!

Additional Support