Explore & discover

Helpful Links

My directv app wont connect to DVR

Contributor

My directv app wont connect to DVR

It keeps saying cant register the dvr.   Code 100.   Please help 

11,797 Views
Message 1 of 7
Administrator

Re: My directv app wont connect to DVR

Good morning @Ctbout12,

 

Help is here!

 

In order to be able to connect to your receiver, you’re going to have to manually establish a connection on the receiver box.

 

Even though your receiver box shows that it’s connected, manually go through the set-up process and enter the network name and password.

 

Please let us know if this fixed your issue!

 

Mihai, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 7
Contributor

Re: My directv app wont connect to DVR

Hello.  I'm trying to connect my app to the DVR so I can watch it on the go.  It keeps saying failed to connect.   Please help.  
Message 3 of 7
Administrator
Solution
Accepted by Community Manager (Community Manager)
Accepted by ATTDmitriyCM
‎07-26-2018 12:41 PM

Re: My directv app wont connect to DVR

Hi @Ctbout12!

No worries, we're here! To get started, please uninstall and reinstall the App. We suggest that you get details on Mobile DVR Registration.

Let us know if you need anything else!

Yetty, AT&T Community Specialist.


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 4 of 7
Contributor

Re: My directv app wont connect to DVR

I have or should I say had that problem.  It truly is with your router.  I tried every thing except resetting my router.  Meaning pushing that red reset button.  You go through setting up your network name and password again. After I set my network up again, I reinstalled the directv app and everything connected and registered.  Give that a try.

Message 5 of 7
Contributor

Re: My directv app wont connect to DVR

I have tried all of the suggestions and the dvr still is saying not connected even though when I do a signal test its is showing 5 to 6 mbps.I cant even pause the dvr lol, I had not had cable or satellite in 3 years and was so excited about getting directv and the dvr and so far it has been a steaming pile of disappointment.

Message 6 of 7
Contributor

Re: My directv app wont connect to DVR

As bad as I hated dish network... Direct has somehow managed to be worse. The direct APP is  ABSOLUTELY useless. The app won't show any new recordings, but for some reason it will show recordings I've deleted months prior. I've spent hours on the phone with "techs" to solve my issue to no avail. I eventually just hang up because I get so frustrated having to repeat the same thing over and over. I'm counting the days until my contract expires. Another thing about the app... it honestly takes about an hour to download an episode from my dvr to my phone because it spends about 30 minutes alone "preparing" each episode. 

Message 7 of 7
Share this topic
Share this topic
Announcements

If your DIRECTV account has recently moved into myAT&T, let us help you manage your DIRECTV account in myAT&T.

Additional Support