MP3 Play issue on Genie

Contributor

MP3 Play issue on Genie

I have a Genie and an HR24.I can stream MP3 files through the HR 24 but on the Genie the files show up but have an x to the left of the file an they show a length as 0:00 and I get an error message when I try to play them. I can stream pictures and video on the Genie though. Any help would be appreciated. Thanks

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ACE - Expert

Re: MP3 Play issue on Genie

First thing to try is resetting your Genie using the red button behind the front panel access card door.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
Contributor

Re: MP3 Play issue on Genie

Thanks for the reply. I did that before, but tried it again since you suggested it. Unfortunately it did not help, the issue remains.

Thanks

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