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Keep Calm and Stream On: TV Service on your Devices

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Keep Calm and Stream On: TV Service on your Devices

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Waiting for an install and want to watch TV in the meantime? Is the weather preventing you from watching your favorite show? Not at home and want to watch your favorite show?

 

Guess what, with features like DIRECTV Everywhere, you can begin streaming almost immediately using the app. And if your service is down and you are waiting for a tech to repair it, you can use the DIRECTV app to stream your TV service until your service is restored!

You don’t have to wait for your TV to enjoy your TV Service!

 

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  • In-Home Streaming (available in-home streaming channels)
    • Need satellite connection and DIRECTV online account
    • Must have a DIRECTV HD DVR that is connected to the internet
    • Must be connected to the same router as your HD DVR
    • Must download the DIRECTV app if streaming using your phone/tablet
    • Stream on up to 3 devices at the same time on one account
  • Out-of-Home Streaming (available out-of-home streaming channels)
    • Need DIRECTV online account
    • Must download the DIRECTV app if streaming using your phone/tablet
    • Must be connected to internet or using your phones LTE connection
    • Stream on up to 3 devices at the same time on one account
  • Video On Demand
    • Need DIRECTV online account.
    • Must download the DIRECTV app if streaming using your phone/tablet
    • Must be connected to internet or using your phones LTE connection.
    • Stream on up to 5 devices at the same time on one account

 

While you can stream from the LTE network, we recommend an active internet connection as data rates may apply.

 

-ATTDIRECTVCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 1 of 12
Community Support
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Accepted by topic author Community Support
Accepted by ATTDIRECTVCare
‎08-03-2016 8:54 AM

Re: What to know: TV Service on your Devices

Need more assistance? We will be glad to help. Please send us a message by clicking here. Be sure to include your name, acct number, phone number, and the best time to reach you.

 

We will get back to you as soon as possible.

 

-ATTDIRECTVCare

 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 2 of 12

Re: What to know: TV Service on your Devices

When will  be able to stream my recored movies/shows when I'm "out of home". Don't want a Genie since Directv dosn't offer support for them

Message 3 of 12
Expert

Re: What to know: TV Service on your Devices

@JANDCLINAN of course DIRECTV supports its Genie platform.  In order to watch your playlist out of home, you need a Genie connected to the internet

Message 4 of 12
Contributor

Re: What to know: TV Service on your Devices

Directv app crashes whenever you try to play any video on an iPhone . Completely does not work on iPhone. Android does work ok, unless you have an Amazon fire TV (not supported on fire TV). You cannot play squat from a Windows PC. The "TV anywhere" apps work OK unless you want to watch the History channel or Lifetime which are also not supported on fire TV (unless you are a u-verse not directv customer for some reason) All in all very poor support for streaming on other devices.
Message 5 of 12
Contributor

Re: What to know: TV Service on your Devices

when i had called about watching tv every where , i was told i need a $100 device when i was out of my home network .

Message 6 of 12
Expert

Re: What to know: TV Service on your Devices

@rncplc you don't longer need one, that device is built in on the newer Genies, the HR44/54.  The new service is called Mobile DVR

Message 7 of 12
Contributor

Re: What to know: TV Service on your Devices

I have tried to watch on the mobile app but it will not let me. It plays about 20 secondshow and then cracks and goes back to the main screen.
Message 8 of 12
ACE - Master

Re: What to know: TV Service on your Devices

NOTE: Many people have satellite service because it is thier only option. They do not have access to internet(unless you count dialup or sat) and there fore streaming is meaningless to them.  it should not even be considered a replacement for weather outage, wiating ect.

 

the requirement for inhome use and the dvr being connected to the internet should be re-evaluated, and removed.


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Message 9 of 12

Re: What to know: TV Service on your Devices

I was told Genie no longer supported by Directv, waiting to see if they ever come up with the idea of dowloading straight from my reciever to my laptop or tablet

Message 10 of 12

Re: What to know: TV Service on your Devices

I tried to register my tablet, when I enter the reciever serial number or internet address, it tells me it can't locate the reciever (even though they are on the same network), haven't been able to watch my recorded programs on the road which was one of my wantings.

Message 11 of 12

Re: What to know: TV Service on your Devices

Ok, so I can use the Genie instead of the receiver DVR supplied by Directv?, and this will allow me to record my shows, and download them to my tablet and or stream while on the road? Please clarify before I tell Directv to kiss off

Message 12 of 12
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