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Can’t  find my receiver through the DIRECTV app on my phone and I cannot find the receiver which is linked up to my homes Wi-Fi

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Accepted by Lingoes
‎02-12-2019 2:17 PM

Re: Issue

Hi @Anderson4200,

Your tablet or phone must be connected to the same WiFi network as your receiver and wireless router. Then, follow these steps:

Connect the DIRECTV App to your TV
  1. Open the DIRECTV app on your mobile device.
  2. Tap Browse for TV.
  3. From the main menu, select Receiver in the Receiver Control section. This will bring up a list of receivers that are connected to your home network and are eligible for control.

This website will offer more possible causes for your issue. Lafayette, AT&T Community Specialist


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