Explore & discover

Helpful Links




Can’t  find my receiver through the DIRECTV app on my phone and I cannot find the receiver which is linked up to my homes Wi-Fi

Message 1 of 2
Accepted by Administrator (Administrator)
Accepted by Lingoes
‎02-12-2019 2:17 PM

Re: Issue

Hi @Anderson4200,

Your tablet or phone must be connected to the same WiFi network as your receiver and wireless router. Then, follow these steps:

Connect the DIRECTV App to your TV
  1. Open the DIRECTV app on your mobile device.
  2. Tap Browse for TV.
  3. From the main menu, select Receiver in the Receiver Control section. This will bring up a list of receivers that are connected to your home network and are eligible for control.

This website will offer more possible causes for your issue. Lafayette, AT&T Community Specialist

Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic

If your DIRECTV account has recently moved into myAT&T, let us help you manage your DIRECTV account in myAT&T.

Additional Support