How do I uninstall DTV Everywhere for Mac?

Teacher

How do I uninstall DTV Everywhere for Mac?

As subject states - how do I uninstall this useless piece of software?

Message 1 of 15 (19,230 Views)
Expert

Re: How do I uninstall DTV Everywhere for Mac?

The only software involved with Directv Everywhere is the Directv Player.  I don't run Mac, but in a Windows system you open the Control Panel to Programs and Features, locate Directv Player and delete it.

Message 2 of 15 (8,892 Views)
Teacher

Re: How do I uninstall DTV Everywhere for Mac?

Aware of that - Mac doesn't work that way.  The "app" apparently isn't even a Mac app, but a series of files installed as a "package". It requires an uninstaller, which is supposedto be included with the installer - but isn't.  And if it isn't, should have a separate uninstaller - but doesn't.  And I don't know what file(s) were installed, or what scripts run to modify what so I can't do it manually.

Message 3 of 15 (8,892 Views)
Scholar

Re: How do I uninstall DTV Everywhere for Mac?

I haven't downloaded this, but does it install as an extension in Safari? If that's the case it can be uninstalled from the extensions tab in Safari's preferences. If it installs as an actual app you should be able to just drag it to the trash from Finder or from Launchpad click and hold on the icon till the "x" comes up and click on that. If it installs some other way I'm not sure how you would uninstall.

Message 4 of 15 (8,892 Views)
Teacher

Re: How do I uninstall DTV Everywhere for Mac?

Quote: Originally Posted by pappasbike 

I haven't downloaded this, but does it install as an extension in Safari? If that's the case it can be uninstalled from the extensions tab in Safari's preferences. If it installs as an actual app you should be able to just drag it to the trash from Finder or from Launchpad click and hold on the icon till the "x" comes up and click on that. If it installs some other way I'm not sure how you would uninstall.


Nope - checked that.  Not an extension to Safari.

Message 5 of 15 (8,892 Views)
Contributor

Re: How do I uninstall DTV Everywhere for Mac?

Here's where to find the plugin on your Mac:

 

- go to the user's home folder

- open up the Library folder

- open up the Internet Plug-ins folder

- remove the PlayerPlugin.bundle

 

It's very disappointing that Directv doesn't provide an uninstaller, nor any instructions on how to uninstall this software. 

Message 6 of 15 (8,892 Views)
Employee

Re: How do I uninstall DTV Everywhere for Mac?

Quote: Originally Posted by vsmith 

Here's where to find the plugin on your Mac:

 

- go to the user's home folder

- open up the Library folder

- open up the Internet Plug-ins folder

- remove the PlayerPlugin.bundle

 

It's very disappointing that Directv doesn't provide an uninstaller, nor any instructions on how to uninstall this software. 

 

I though of that, but Playerplugin.bundle is not there

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 7 of 15 (8,892 Views)
Contributor

Re: How do I uninstall DTV Everywhere for Mac?

I don't know if DirecTV had an uninstall command before but I was able to find one as of Aug 2013. Locate the following command in the Users Library and click it.  It automatically launches a terminal window and runs the command.  /Users/xxxxx/Library/NDSPCShowServer/uninstall.command

Message 8 of 15 (8,892 Views)
Employee

Re: How do I uninstall DTV Everywhere for Mac?

I think the problems for most folks is that the "Library" folder is hidden.  the key id to "option" click GO on a finder window to open the Library folder

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 9 of 15 (8,892 Views)
Contributor

Re: How do I uninstall DTV Everywhere for Mac?

this worked for me.  thanks!  no more annoying popups!

Message 10 of 15 (8,892 Views)

Re: How do I uninstall DTV Everywhere for Mac?

I just hit the same wall - and with a little help was able to put the offending files in the trash.

I have a MacBook Pro (15-inch, Mid 2010)

Running the latest OS X Yosemite 10.10.2

After installing the DirecTV Everywhere aka DirecTV Player I also get the NDSPCShowServer.DTV.bundle pop-up that asks to allow or deny incoming network connections.  Clicking either is no help.  The pop-up goes away by itself then comes back in a few seconds rendering the MacBook pretty much useless.  After an online chat with a tech support guy who had no idea and a callback from another support person who walked me through the removal my MacBook is fine but I still can't stream DirecTV to it.  Here's how to get rid of it:

1)  Open Finder and up on the task bar click on GO wile holding the option key and scroll to Library and click that (apparently Apple hides the Library folder and using the option key unhides it)

2)  In the Library folder go to the Internet Plug-Ins folder and move two files to the trash:

   PlayerPlugin.bundle

   OctoshapeWeb.plugin

The first is what the DirecTV tech told me to delete, but I figured out the the other is part of the package too.

Message 11 of 15 (8,892 Views)
Contributor

Re: How do I uninstall DTV Everywhere for Mac?

Wow, so glad I saw your post! I thought I would install DTV Everywhere today and got caught in the pop-up loop. Your instructions got me out of it. Thought I was going to have to wipe my drive and reinstall the OS.

Warning to others do not install DTV Everywhere on a Mac until they get this major bug fixed!

Message 12 of 15 (8,892 Views)
Contributor

Re: How do I uninstall DTV Everywhere for Mac?

I don't find 

PlayerPlugin.bundle

   OctoshapeWeb.plugin  or PlayerPlugin.bundle

 

 

in my internet plugins folder, nor do I find /Users/xxxxx/Library/NDSPCShowServer/uninstall.command

 

any other suggestions?

Message 13 of 15 (5,859 Views)
Contributor

Re: How do I uninstall DTV Everywhere for Mac?

Open mac "Activity Monitor". Find the process in the list, click on it then click the "i" icon in the tool bar. Click the "Open files and ports" tab on the "Info" window. you should be able to locate where the NDSPCShowServer is running from. you should be able to find the uninstall command in that folder as well.
Message 14 of 15 (4,246 Views)
Contributor

Re: How do I uninstall DTV Everywhere for Mac?

Hello,

 

Total novice here trying to figure out this last suggestion post on how to uninstall DTV Bundle.  I have searched and found NDSPCShowServer in "files and Ports" but cannot locate the uninstall command.

 

Because of my lack of tech background I'm sure I've missed something.  My guess is after carefully reading what you said, it is the "able to locate "WHERE" the NDSPCShowServer is running from line I don't understand.  In other words instead of looking for the uninstall command, which will not be in all these command lines I'm searching through, I should be looking for a line that will tell me where NDSPCShowServer is running or located from?? 

 

If this makes since and I'm correct in my confusion, can you tell me step by step what exactly to look for and once I find it's location how do I, step by step then unininstall the file.  I found the OctoshapeWeb.plugin folder in Library and dragged the entire folder into trash...hope that was correct??  Thanks for your help, I'm 62yr old grandma who has a macbook pro 2012 model, and recently did the siri update which is when all this overheating started. I can see in cpu usage that the DTV bundle is running 147%!!!   I force quit the application and my fan stopped running immediately and laptop cooled down, so this is definitely the culprit.

Message 15 of 15 (2,074 Views)
Share this topic
Announcements

Need immediate assistance with your bill or technical issue? Don’t wait, Click here to chat with us. You can also check out some helpful articles below!

Additional Support