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Error (102)


Error (102)

I can’t watch my dvr recordings because it says I’m streaming to another device but I’m not. HELP!!!

Message 1 of 5
ACE - Expert
Accepted by topic author
Accepted by Aprill
‎12-28-2017 6:27 PM

Re: Error (102)

Try resetting your main Genie DVR using the red button near the access card. 

ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
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Message 2 of 5

Re: Error (102)

That defeats the purpose of being mobile app. If you are in bed or bath or hotel traveling! It is a bug in the app!

Message 3 of 5

Re: Error (102)

Yes, resetting your home DVR is not a solution for solving problems with the worst Mobile App known to man.

Message 4 of 5

Re: Error (102)

What the heck? I get an email notice entitled "Activation Failure (Error 102)" and when I try to call the number, I repeatedly get cut off. What is this even about?

Message 5 of 5
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