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Error (102)

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Error (102)

I can’t watch my dvr recordings because it says I’m streaming to another device but I’m not. HELP!!!

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ACE - Expert
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Accepted by Aprill
‎12-28-2017 6:27 PM

Re: Error (102)

Try resetting your main Genie DVR using the red button near the access card. 

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Tutor

Re: Error (102)

That defeats the purpose of being mobile app. If you are in bed or bath or hotel traveling! It is a bug in the app!

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Contributor

Re: Error (102)

Yes, resetting your home DVR is not a solution for solving problems with the worst Mobile App known to man.

Message 4 of 5
Contributor

Re: Error (102)

What the heck? I get an email notice entitled "Activation Failure (Error 102)" and when I try to call the number, I repeatedly get cut off. What is this even about?

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