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Duplicate Denver local stations

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Duplicate Denver local stations

Duplicate local stations show up in the guide on my iPhone and iPad app, but not on the dvr receiver. I have SD stations hidden, so it is not that.
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Message 1 of 4
Administrator

Re: Duplicate Denver local stations

Hi @StibDen,

 

Hmm, duplicate channels. That is a first for us for the App. Reinstalling the app may resolve this. If that does not work, you will find additional troubleshooting steps on our App Woes thread. It has some fixes created by our forums team based on common issues our members have posted on the forums. If it does not help, please let us know or chat with our teams

 

We have additional troubleshooting articles in our Hot Topics Section.  If you are on a browser, the Hot Topics section will be to the right. If you are on a mobile device, scroll down to find it.

 

-ATTDIRECTVCare

 


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Message 2 of 4
Tutor

Re: Duplicate Denver local stations

Deleted the apps, turned off and on the devices, and then reinstalled. But noticed that the iphone and ipad seemed to remember all the logon info and immediately started up connected to the dvr. Duplicate channels still appeared. I didn't see anything on the App Woes site that would help.

Message 3 of 4
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Administrator

Re: Duplicate Denver local stations

App Woes in the message above links to our troubleshooting articles. Here is the one that has the additional steps.

 

-ATTDIRECTVCare


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 4
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