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Directv app for business keeps losing connection to recievers

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Directv app for business keeps losing connection to recievers

Hi. I have a business with 8 receivers, and I use the directv app to control the channels. For some reason, all of the tv's keep losing connection so I constantly have to reenter the IP address for each receiver. It is very frustrating, and I was wondering what was happening, and if there was something I could do to fix this. Thanks!

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Administrator

Re: Directv app for business keeps losing connection to recievers

Hello @davidheft,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with your DirecTV APP. I'll be more than happy to take a look at this for you so we can get things back on track. Please send me a private message by clicking here (https://soc.att.com/305V7Nb) and be sure to include the following details so I can help:

 

Name on Account:

Contact #:

and the number needing to be updated:

 

Thanks, EH

 


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