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Directv app connects to receiver as a remote but won't let me register

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Directv app connects to receiver as a remote but won't let me register

I have a HR54, and the Directv app registered the receiver fine for two phones in the house but mine won't register.  It says that it can't connect, but when I browse for tv, I can connect to it with the app as a remote.  What's going on?

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Accepted by ATTKevin
‎12-19-2018 1:52 PM

Re: Directv app connects to receiver as a remote but won't let me register

Hi, @Studentathome.

 

We've put together some steps to help you register your device as well. Please let us know if these registration troubleshooting tips are helpful.

 

Ariel, AT&T Community Specialist


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