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Re: Direct tv app

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Direct tv app

 Recently did the update for the DIRECTV app and now on my TV it says HDMI unsupported only 1 channel works is there a new update to take care of this?? 

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Message 1 of 26
ACE - Expert

Re: Direct tv app

@Mmichalak, the DIRECTV App on what platform?  Phone, tablet, or something else?

 

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Message 2 of 26
ACE - Master
Solution
Accepted by Community Manager (Community Manager)
Accepted by ATTDmitriyCM
‎08-06-2018 2:44 PM

Re: Direct tv app

directv does not support streaming in its app

its for viewing on phone/tablet only


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Message 3 of 26
ACE - Expert
Solution
Accepted by topic author
Accepted by Mmichalak
‎07-09-2018 4:22 PM

Re: Direct tv app

Ah, mdram4x4, of course.  And that goes to my next point.  DIRECTV never meant to allow users to display content on large screens from their phones and tablets and have finally fixed their app so it no longer works.  You can't user either an HDMI cable or "casting" (including AirPlay) to do so.

 

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Message 4 of 26
Tutor

Re: Direct tv app

Phone and iPad
Message 5 of 26
Tutor

Re: Direct tv app

Why not?

Message 6 of 26
ACE - Expert

Re: Direct tv app

The channels will not allow DTV to do it they want their $7.00 additional TV fee.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 26
Tutor

Re: Direct tv app

It is apparent that I am not the only customer who can no longer stream shows on directv app on both iPhone and iPad. I was on the phone with tech support for half hour until she fessed up that the issue is on their end. Do you know if they are getting anywhere with resolving this issue? App has been down for 3 months.

Message 8 of 26
ACE - Master

Re: Direct tv app


@Boyack21 wrote:

It is apparent that I am not the only customer who can no longer stream shows on directv app on both iPhone and iPad. I was on the phone with tech support for half hour until she fessed up that the issue is on their end. Do you know if they are getting anywhere with resolving this issue? App has been down for 3 months.


viewing on the phone?

it should work


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Anything below the is a signature :
Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 26
Highlighted
Tutor

Re: Direct tv app

Does not work on iPhone or ipad

Message 10 of 26
ACE - Master

Re: Direct tv app

this thread is about mirroring a phone/ tablet to a tv

 

as has been said, this is not supposed to work.

 

if you are talking about just viewing on the phone, then you may want to start a thread about that


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Anything below the is a signature :
Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 26
Tutor

Re: Direct tv app

Both phone and tablet 

Message 12 of 26
ACE - Master

Re: Direct tv app

if you decide to increase your vocabulary and answer the question i will reply, until them

 

GROOT


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Anything below the is a signature :
Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 26
Anonymous
Not applicable
Solution
Accepted by Associated Member (Associated Member)
Accepted by rldvxi
‎08-11-2018 11:45 AM

Re: Direct tv app

DTV app no longer supports content ONLY through HDMI. (such as the ZTE projector) 
There has been some blockage on casting but if you use an adapter, works just fine. 

I know anything regarding HDMI input and or casting gets blocked due to copyright. 

But there are other options that work just fine. 

DTV app that is...

 

Also make sure when you are casting your set is tuned to 480p resolution.

Anything higher will not work for casting w/app 

 

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Message 14 of 26
Contributor

Re: Direct tv app

I’m wondering the same thing. The app won’t load. Says to use att U-verse app to manage my account. Is anyone else getting the same message?

Message 15 of 26
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