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Direct tv app problems

Contributor

Direct tv app problems

I can stream shows fine on my phone, but if I plug into an HDMI cord to the tv I get an error message that says the content isn’t available. It seems to be with popular viewing such as the World Cup and MTV challenge. Disney jr never has a problem.

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Message 1 of 11
ACE - Expert
Solution
Accepted by ACE - Expert (ACE - Expert)
Accepted by JefferMC
‎07-10-2018 7:17 PM

Re: Direct tv app problems

DTV's mobile app doesn't support streaming/casting to a TV so it is working as intended.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 11
Contributor

Re: Direct tv app problems

On my phone in which I have the iPhone X every time that I try to load up the application for Direct TV it takes me to the website into the website, but from there forward as soon as a direct me back to applications in the Safari or a normal process that the iPhone has it will not load it and tells me unknown error

Message 3 of 11
Contributor

Re: Direct tv app problems

Just to clear the air a little bit, I’m not trying to stream nothing is just strictly from my phone

Message 4 of 11
Contributor

Re: Direct tv app problems

When I type my password I keep getting a message that I have used an invalid character. I am only using numbers and letters and have changed passwords already. I have even uninstalled the app and reinstalled and cleared my browser cache too. The password is correct but it tells me I have an invalid character

Message 5 of 11
Contributor

Re: Direct tv app problems

I am having the same problem with directv app saying invalid character and I’ve already changed passwords. I also uninstalled app and tried again. 

Message 6 of 11
Contributor

Re: Direct tv app problems

What about hooking up an adapter so it goes from usb c to hdmi or even a straight cord.

Message 7 of 11
Contributor

Re: Direct tv app problems

Why doesn’t DTV app support streaming from my phone via hdmi to my tv

Message 8 of 11
ACE - Expert

Re: Direct tv app problems


@Timm55 wrote:

Why doesn’t DTV app support streaming from my phone via hdmi to my tv


Because they want you to get a box for each TV. 

 

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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 11
Tutor

Re: Direct tv app problems

This needs to be chaged.  I wanted something equal toDISH’s highly functioning tv  everywhere answer and DIrect TV not working when I travel to coect to my tv imy hotel or in workout roomthat I cant get connected is a big load ofbs.  Whomever was so ignorant and greedy as tothikyou are going to FORCE customers by more boxes is missing a brain.  I cant have a box for all needed applications and I shouldnt need when we already pay.  And dont say “fixed” bc this not working will send everyone back toDISH that works everywhere.   

Message 10 of 11
Tutor

Re: Direct tv app problems

That award winning certificate just makes a customer mad that feels cheated.  Its not a good policy and Att shold reverse that decision immediately.  

Message 11 of 11
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