DirecTV Everywhere Streaming Error 1100

Teacher

DirecTV Everywhere Streaming Error 1100

I am a new DTV subscriber and getting to know the various features. 

 

When trying to stream anything from DTV Everywhere, I receive the error (1100) that streaming is unavailable.  This appears on every show I have tried to stream.

 

I am just trying to stream into my LAN connected desktop PC which has 5M download speed.  I have installed the DTV player and tried Chrome and IE9.

 

Does this feature of DTV normally work?  Is there special flavor browser that needs to be used?

 

Thanks for any assistance or information.

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Message 1 of 17
Expert

Re: DirecTV Everywhere Streaming Error 1100

I was getting the same message yesterday (the 1st) but it's working this morning (Friday).  Why not give it another try.

Message 2 of 17
Teacher

Re: DirecTV Everywhere Streaming Error 1100

You're right!  Works fine this morning (Friday).  

 

Funny though, I did notice that while I could not stream to my LAN connected PC last night, streaming to my Android (Razr Maxx HD) phone worked fine last night.

 

Oh well, either way the stream looks good on both devices now.

 

Thanks!

Message 3 of 17
Contributor

Re: DirecTV Everywhere Streaming Error 1100

I have been getting the same error message for months now.  I have been patient about this since it was a "BETA" version. Now it is not. My frustration is now taking hold. 

 

When I call support they put me through to the technical specialist who tells me to log out, restart my browser, uninstall the player, install the player.  56 minutes of my time to find out that the engineering department has it as a known issue and that I am to try back in 48 hours to see if it is working.

 

I can see the trailers for shows I want to watch but have never been able to play the actual program.  This is from my PC that is LAN connected, my laptop that is wireless and my iPhone. 

 

I am a long time customer of DTV, since 2001.  Normally I'm happy with the service I get but this is a big disappointment.

 

Is this an issue with the ISP?

 

Is this an issue with a general setting with my router or modem?

 

I play content from the HBO.GO  and MAX.GO sites.

 

Can someone shed some light on what the issue is?

 

Thanks.

Message 4 of 17
Employee

Re: DirecTV Everywhere Streaming Error 1100

I just tried the service on the DirecTV.com website and it appears to be working fine, however I could not get it to work on my iPhone 5. note that I tried the website on Windows 8 running via parallels on my Mac.

 


I am a DirecTV installer.  I post on these forums as a volunteer and as such, my views, comments, and opinions are my own and not necessarily those of DirecTV 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 17
Contributor

Re: DirecTV Everywhere Streaming Error 1100

I'm getting the exact same error msg on my laptop (1100)  a few days ago it worked fine - now an error msg after timing out at 85% on several different shows.  i called tech support and got the usual, reboot, etc. still a problem.  he said he was escalating it and that meant if enough people complain they fix it - otherwise ??? 

Message 6 of 17
Contributor

Re: DirecTV Everywhere Streaming Error 1100

did anyone find out anything about error 1100?  i am still having problems.  a week ago it all worked fine. ugh!

Message 7 of 17
Contributor

Re: DirecTV Everywhere Streaming Error 1100

It seems that the settings on my wierless router (Cisco Valet) in my house was my problem.

 

I went outside in the world of other wierless and discovered DTV Everywhere worked on my iphone!

 

So I determined that it must be something local to my network.

 

I opened my router software and found that in the settings that when I turned OFF "Safe Web Surfing"  and unpluged power from the router for a few seconds and pluged it back in.  After I got the wierless symbol back all of my devices; laptop, iphone and PC all were able to use DTV Everywhere without any problems.

Message 8 of 17
Contributor

Re: DirecTV Everywhere Streaming Error 1100

Quote: Originally Posted by dlowen01 

It seems that the settings on my wierless router (Cisco Valet) in my house was my problem.

 

I went outside in the world of other wierless and discovered DTV Everywhere worked on my iphone!

 

So I determined that it must be something local to my network.

 

I opened my router software and found that in the settings that when I turned OFF "Safe Web Surfing"  and unpluged power from the router for a few seconds and pluged it back in.  After I got the wierless symbol back all of my devices; laptop, iphone and PC all were able to use DTV Everywhere without any problems.

 

I don't think this would solve my problem as it was working just fine on my computer on the same wireless router a few days before and we have not changed any settings.  I did however delete the direct tv program and reload after callling and complaining the second time.  it now works.  i don't know if direct tv did something or if deleteing and reloading is what helps.  I hope i don't have to do that every time - haven't tried it again today yet.

Message 9 of 17
Contributor

Re: DirecTV Everywhere Streaming Error 1100

Quote: Originally Posted by vik 

I'm getting the exact same error msg on my laptop (1100)  a few days ago it worked fine - now an error msg after timing out at 85% on several different shows.  i called tech support and got the usual, reboot, etc. still a problem.

Ditto here. Error 1100, always times out at 85%. Latest IE, Firefox, Chrome -- all the same. DTV Everywhere v4.00, v8.0 -- no difference.  Android and Windows -- both fail. And it has alwaysbeen this way, since DTV Everywhere was first announced: I have neverseen a single showHBO-Go, Netflix, CNN, all other streaming services -- no problem whatsoever. Trailers of course play just fine, which means that the Player works, so it must be choking on DRM or some other perceived insecurity or incompatibility, despite a pure digital DVI graphics path. NDS Technologies, a DRM specialist (owned by Cisco), wrote this program, so its no surprise. It is like DirecTV2PC all over again, except worse -- Cyberlink wrote the software for DirecTV2PC, and interestingly, the only version that actually worked "everywhere" was the very first one (v4526), which had minimal DRM security -- as soon as DRM was ramped up, users couldn't log in, they couldn't get unlock keys, the bloody app refused dual screens, it refused to run with innocent concurrent processes like VMware and DaemonTools, crashed after 3 seconds, etc etc -- a dysfunctional mess, but NEVER explained by DTV! It took more than a year to get DTV2PC working again.And significantly, as now, you got misleading error messages that said nothing:  no logs, no debug, no forensics. Because DTV farms out the software to third parties that typically won't share their source code, nobody at DTV understands the programs, and we get incompetent technical assistance. DTV needs to get its act together. Clearly, the author of this program knows full well why it freezes at 85%. But you will never hear a cogent explanation from DTV. It is a shabby way to treat the people who pay the bills. Subscriber since 1995, @ $140/month! 

Message 10 of 17
Scholar

Re: DirecTV Everywhere Streaming Error 1100

I've had the same problem on my PC for 5 months.  I've never streamed a "Watch Online" program to my Win 7 PC, running Chrome.  The buffering times out and I get the 1100 Error.

 

On the same wireless LAN, I am streaming Watch On Phone using my Android tablet. So my router isn't blocking that activity.

Message 11 of 17
Tutor

Re: DirecTV Everywhere Streaming Error 1100

same exact problem here. freezes at 85% then the error #1100 message pops up... brand new version of the player

Message 12 of 17
Contributor

Re: DirecTV Everywhere Streaming Error 1100

Same for me as well. I just wish someone with DirecTV would give us an answer to this problem.

Message 13 of 17
ACE - Expert

Re: DirecTV Everywhere Streaming Error 1100

There are a variety reasons you might get this 'streaming' error.  Please post back with more details about your DirecTV and home networking equipment and we'll try to help you. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 17
Contributor

Re: DirecTV Everywhere Streaming Error 1100

HERE IS THE ANSWER FOLKS....

This is definitely a Windows Firewall issue - so for those of you on a Mac, hopefully you too can resolve this once you know what is causing the problem.  I turned off my Windows Firewall and I could immediately watch DirecTV on my computer - which is actually a laptop connected via ethernet cable (to avoid lip sync issues and stutters).

1. Open Control Panel

2. Select "Network and Sharing Center"

3. Select "Windows Firewall" located in the lower left hand corner

4. Select "Allow a program or feature through Windows Firewall" in the top left corner

To find the DTVPLAYER file, I did a Task Manager run and located the process.  After doing a "properties" on the file, it indicated that the file was located at:

/COMPUTER/<your C drive/Users/<your user name>/AppData/Local/DIRECTV Player/NDSPCShowServer.exe  Talk about hidden files.  Good grief.  Anyways, let's continue....

5. Back at the Allow Programs window in Control Panel check to see if "NDSPCShowServer.exe" is listed and if it is, be sure that both "Home/Work(Private)" and "Public" are checked.  If not go the next step.

6. Click on the "Change Settings" button so that the dimmed out "Allow Another Program" becomes active.

7. Select the "Allow Another Program" button

8. If the file is in the list, select it and repeat step 5.  If not - keep going to the next step

9. Click the "Browse" button.

10. Make your way to the location of the NDSPCShowServer.exe file listed above and then select it.

11. Now you'll see it in the list.  Select it and press OK

12. You should be back at the Allowed Programs and Features window.  Repeat step 5.

13.  Close out all windows.

14. Go back to your browser and Directv.com.  Find your show and select it for viewing.

That should do the trick.  Hope that helped folks!

Message 15 of 17
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