08-26-2014 9:30 AM
My receiver DirecTV Genie HR 44-500 is connected to the internet, (I reset and tested it - twice) as are the other 3 which are all C41-100 (minis). I am able to see and control them using my kindle. They all have "green lights"... but I CAN NOT watch any shows on my Kindle Fire. As soon as I try to, I get "OUT OF HOME" - I follow the suggested steps to verify home wi-fi & IP address... all is good except my "Control Status is then Disabled" once I try to watch a channel on my kindle.... Can anyone please help? I have done the online chat help and got no solution.
08-26-2014 10:24 AM
You need a GenieGo to stream shows from your HD DVR's to your Kindle.
08-26-2014 3:52 PM
Go to the HR44 MENU and under Whole-Home make sure External Access is enabled
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!