DIRECTV Everywhere Troubleshooting

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DIRECTV Everywhere Troubleshooting

Having trouble with your DIRECTV Everywhere app? Are you wondering what the DIRECTV Everywhere is? Check out some of our helpful support articles below.

 

If you have anything to share or tips for other members, feel free to write your own article or write in ours!!

 

 

Need more help?

Visit our Help Center, for answers to your questions and to troubleshoot issues with our step-by-step guides. For more assistance, send a brief message to ATTDIRECTVCare . Be sure to include your account number, name, and contact number.
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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Community Support

Re: DIRECTV Everywhere Troubleshooting

Each topic below is a link, just click on the one that best matches your troubleshooting needs!  

 

 

 Having trouble with the app? Check out some of our articles below.

 

Mobile DVR Information and Troubleshooting

 

 

If your service is down and troubleshooting does not work and you need immediate assistance, please chat with us by clicking here.

Need more help?

Visit our Help Center, for answers to your questions and to troubleshoot issues with our step-by-step guides. For more assistance, send a brief message to ATTDIRECTVCare . Be sure to include your account number, name, and contact number.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 2 of 10
Contributor

Re: DIRECTV Everywhere Troubleshooting

How do I receive Sunday ticket on my I phone. All games show not available at the moment but works on my tv
Message 3 of 10
Employee

Re: DIRECTV Everywhere Troubleshooting

Downlaod the NFL Sunday Ticket app from the app store

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 10
Contributor

Audio is falling behind the Video

Audio is falling behind the Video when trying watch on my computer.  I just made sure I had all the latest updates on required software for watching DIRECTV on my computer.  Is there some way of getting them synced up?  I don't have the problem on Netflix, etc.

Message 5 of 10
Contributor

Directv app wont play downloaded shows

I have uninstalled and reinstalled that ap. Day 1 it works fine after that it wont work at all. I have shows downloaded and showing on my downloads tab. So I click the show, it shows 3 of them and says it will expire from Ipad on 3/31, but the play button is gone. To correct the problem last time I uninstalled the app and reinstalled. That worked for 1 day.

Message 6 of 10
Administrator

Re: Directv app wont play downloaded shows

Hi @powerstroke_13,

 

Sorry to read of the trouble you are having. You may need to open ports on the modem for the DVR. You can use: 8088 and 8089.

 

We do want to let you know, you run risk of people accessing that device.

 

-ATTDIRECTVCare


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
Message 7 of 10
Contributor

Re: Directv app wont play downloaded shows

The problem isn't with my receiver it's with the app. So when I uninstall and reinstall the app, I then download the shows again. I can then watch them, until I turn the screen off on the IPAD. Once I try to go back into the app, it shows my download shows, with and expiration date, but no play button.



Sometimes it give me a video player error 2100?


Message 8 of 10
Contributor

Re: Directv app wont play downloaded shows

I'm having the same problem.  I was having so many problems with the app on my iPad that I deleted it and reinstalled it.  Downloaded a bunch of programs, now I'm in the hotel room away from home and virtually none of the programs I downloaded from my DVR have the option to play.  Only a few have the option to watch them and the only way I can watch is via streaming with the commercials and without the ability to fast forward.  If I go to DVR Access, it says that my iPad cannot connect to my DVR but I check at home and they say it's working fine.

 

It's frustrating...you advertise it's my TV so take it with me but I have constant problems with the DirectTV app and often find I'm unable to watch my downloaded programs.

Message 9 of 10
Community Support

Re: Directv app wont play downloaded shows

Hi @FrequentTrav,

 

You may have to register the iPad with the DVR since the app was uninstalled. This has to be done at home. 

 

You will also see a new article for port forwarding. This may also help.

 

-ATTDIRECTVCare

Need more help?

Visit our Help Center, for answers to your questions and to troubleshoot issues with our step-by-step guides. For more assistance, send a brief message to ATTDIRECTVCare . Be sure to include your account number, name, and contact number.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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