Helpful Links

Can't log on


Can't log on

I can't log in to the Direct TV app in my iPhone 6s. Any suggestions?
Message 1 of 3
ACE - Expert

Re: Can't log on

Do you have a combined AT&T + DirecTV account?  Which log-in have you tried?


Have you tried deleting and reinstalling the App?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3

Can't log in

I can not log in...even after getting 4 new passwords! I keep getting message that the user email and password doesn't match. I also keep getting redirected to AT&T  What is going can I fix this

ALSO I have been on hold for 25 minutes...ridiculous 

Message 3 of 3
Share this topic

Learn how connect your AT&T holiday gifts at Unwrapped on Wednesday, 12/27 (1-4pm ET)!

Need immediate assistance with your bill or technical issue? Don’t wait, Click here to chat with us. You can also check out some helpful articles below!

Additional Support