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Re: Blackout more competitive game issue

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Blackout more competitive game issue

When a game is blacked out I use fox or cbs to watch the game... I am a chiefs fan living in ca and the chiefs were playing the raiders. At the end of the 3rd quarter the local CBS channel switched to a "more competitive game" I am paying for sundayticket so I can watch my team. When this happened I tried to switch to sundayticket.tv to watch the rest and I was unable to watch it as it said it was blacked out. I was effectively blocked from watching my game... how would I fix this issue if it happens again?

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ACE - Expert

Re: Blackout more competitive game issue


@SPECTRUM43755 wrote:

When a game is blacked out I use fox or cbs to watch the game... I am a chiefs fan living in ca and the chiefs were playing the raiders. At the end of the 3rd quarter the local CBS channel switched to a "more competitive game" I am paying for sundayticket so I can watch my team. When this happened I tried to switch to sundayticket.tv to watch the rest and I was unable to watch it as it said it was blacked out. I was effectively blocked from watching my game... how would I fix this issue if it happens again?


You need to complain to your local station for switching games on you like that.  NFL Sunday Ticket isn't real-time enough to handle a last-minute switch like that. 

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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ACE - Expert

Re: Blackout more competitive game issue

NFLST is for out of market games only, in market games are blacked out per NFL black out rules.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Re: Blackout more competitive game issue

I understand that, but if the local affiliate then changes to a different
game, how do I watch the game that was switched off of?
Message 4 of 5
ACE - Expert

Re: Blackout more competitive game issue


@SPECTRUM43755 wrote:
I understand that, but if the local affiliate then changes to a different
game, how do I watch the game that was switched off of?

You can't. DirecTV doesn't know that your local station changed the game that they were supposed to be airing. Complain to your station and request they do not do that again.

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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