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Baseball on computer

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Baseball on computer

Why can't I watch a game on my computer ?  I have the sports pack and can watch it on my phone, but it says it's not available on my computer.  Doesn't make sense...

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Message 1 of 9
Administrator

Re: Baseball on computer

Hi, @theoz49.

We would love to help out, but in order to find an answer for you, we will need to know what you were trying to watch the baseball game through. Was it through our website, or through a 3rd party site? 

John, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 9
Tutor

Re: Baseball on computer

>From your website.
Message 3 of 9
Tutor

Re: Baseball on computer

Rockies vs Marlins  

 

On the Directv website, Error Msg:  

Watch on Computer
Sorry, this program is not available to stream on your Computer.
Message 4 of 9
Administrator

Re: Baseball on computer

@theoz49

 

Have you tried other browsers to see if you get the same message?

 

Aminah, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 9
Highlighted
Tutor

Re: Baseball on computer

I get the same message on Explorer and Chrome.  It shows that I can only get the game on my TV but not on my computer.

 

I pay $14/month for your Sports Pack and I should be able to watch the games on my computer !  I can watch them on my phone via your app, but not on my computer.  What gives ???  

Message 6 of 9
Tutor

Re: Baseball on computer

RockiesError.jpg

Message 7 of 9
ACE - Expert

Re: Baseball on computer

I'm guessing it's a contractual thing.  Perhaps DirecTV doesn't have the rights to stream the game to a PC. MLB probably wants you to use their own app for that.

 

 

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Message 8 of 9
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by ATTDanW
‎04-09-2019 12:00 PM

Re: Baseball on computer

Hello again @theoz49

 

This could be due to a restriction placed by MLB. We recommend streaming the games on your PC here.

 

Follow these steps:

Go to the MLB website
Click the "Watch Live" button at the top of the page
Choose your TV provider from the list of participating providers.
Log in with your provider username and password. Please contact your provider for assistance if you do not recall this information.
Once logged in, you will be taken to a video player to begin the live MLB Network stream.

 

We hope his helps!

 

Aminah, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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