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late fee

why was i charged a late fee on my Directv bill,after i already had a promise to pay a week later,from the billing section on my bill? i should be due a fefund, because my promise to pay was approved 

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Accepted by litzdog911
‎09-21-2019 8:59 AM

Re: late fee

A late payment arrangement does not mean no late payment fee. It just means they allow you to pay late and won't cut off your service.

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