- edited 01-25-2017 9:14 PM by Phil-101
On Oct. 6, 2016 I was contacted by an Indian sounding person from 1-888-*** saying he was with Direct TV.
Long story short he was offering me reduced monthly rates on my Direct TV bill and I would get premium channels, and NFL Sundays for 2 years. Said it was a promotion with Direct TV and Amazon. They were promoting Amazon Gift Cards and if I paid 5 months up front with an Amazon gift card within in 24 hours I would receive a $100 Visa gift card as well.
Originally I agreed, his supervisor came on line to record and verify the agreement.
I was given, what he said was the billing department for Direct TV (1-888-***) and an authorization code to use when I called after purchasing the Amazon gift card.
I got on line and contacted AT&T at 1-800-531-5000 since I am bundled with them. The girl in billing assured me this was a scam, but she had never heard of it before. I suggested she contact her supervisor or someone.
I got on line and searched Direct TV/Amazon scams and found this scam had been going on since February!
Why does Direct TV / AT&T not notify their customer and employees of this scam?
This scam is well implemented, to good to be true or not! Get off you butts and inform your customers!
[Edited to comply with Guidelines]
Solved by: Go to Solution.
08-25-2017 12:50 PM
First those where not DTV employees as DTV doesn't have stores or salespersons in stores or other places, they are third party companies employees that send orders to DTV so no surprise they will say anything for a sale and have no knowledge of any scams.
08-25-2017 1:14 PM
And the directv rep that made me feel stupid for passing on the offer? I was waiting by the phone waiting for another chance at that great offer that I thought I had passed up
08-25-2017 1:58 PM
Yep. Put out a TV add warning people or send pamphlets in the mail to warn people about this because it's spreading and obviously working or the scammers would have stopped doing it by now. Directv doesn't seem to feel morally obligated to do anything. I have the scammers trying to call me right now and the reason I know it's them is because Directv never calls me at 8:45 pm so I'm waiting for them to not hang up when I pick up their robo call so I can tell them a thing or two. SMH
08-25-2017 4:53 PM
I received a call said was direct tv. If I bought an amazon gift card and used it for 9 months of Direct tv then I would only be charged 34.99 for 9 months for 2 years. The number to call was 1888-996-7826. After calling direct tv I found this was a ripoff and not from direct tv. Please look out for this scam. They wanted the gift card number immediately so I hung up with them
08-25-2017 5:03 PM
08-26-2017 7:17 AM
I'm sure they do. Unfortunately there's no law against that. I stopped giving to a charity once when I found out they sell their list as well. Shortly after I would give my annual donation, I would get a flood of emails, mail, and/or phone calls. After I put 2 and 2 together, I confronted them and stopped. It's totally unfair. SMH
08-29-2017 5:39 PM
I did call the number back and the auto answer was exactly the same as DirectTV. You are letting your customers get ripped off and don't want to do anything about it. I almost think you are in on it. I called customer service and basically got the "too bad so sad".
They are using your name, using your voice prompt why aren't you telling your customers unless you are actually the problem?
09-06-2017 11:17 AM
09-06-2017 11:24 AM
I called directv the other day in regards to a small refund they owed me. The rep obviously tried to get me to come back and asked me what happened. He had never heard of this scam. That is literally unbelievable. It's been going on for well over a year.. probably THOUSANDS of people have been scammed.. with discussion boards like this and phone calls. And Directv still hasn't taken the time to inform their reps of the situation. What a joke.
09-07-2017 8:15 AM
I received the same type call this morning saying that Direct TV and Amazon were running a Promo that would reduce my bill to $79.99 per month. I pay more than double that amount, so it sounded way to good to be true, so I called Direct TV te rep didn't seem to smart and said that this was indeed a real promo (but like I said the rep didn't seem very smart) so I called back hoping for someone smarter. Again i was told this was a real promo, I still didn't feel good about the deal, so I called a third time and was told this time it was a scam. AT&T and Direct TV really need to alert their customers of this scam, that has been going for over a year now. I'm glad i went with my gut feeling and didn't trust that i was being told the correct info from the first two reps i spoke with..
09-07-2017 8:50 AM
Because the scams change daily and is impossible to keep up with, numbers can be spoofed with any number, heck they could call your cell phone with a spoofed number that would show up as your home number leading you to believe someone from your house is calling. As far as them having your information you might check your credit report and look closely at your credit cards statements someone may have stolen your info because at&t does not give/sell any information to any third parties
09-07-2017 9:16 AM
You are joking right? The scams change daily? No they don't. They spoof the directv number.. say they have partnered with amazon and tell you that you get your services at a cheap monthly rate if you pay 6 months in advance with an amazon card. They give you a number to call for the promotion redemption line which has an identical directv recording. It hasn't changed a bit.. and your response being clueless to this as a directv employee is exactly the problem.