- edited 01-04-2019 10:54 AM by ATTCustomerCare
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Solved by: Go to Solution.
05-20-2018 6:25 AM
i want to pay my 10 dollars a month foodstamps special internet i am 59 live on disiability dont have a lot of money after bills i can aford the 10 dollars a month foodstsmp special i got a letter in th mail saying that i didnt pay my bjll i thoght i paid my bill i checked my bsank and i am sorry i did forget i dodt usually forget i am sorry it wont hasppen again i told my brother to make sure i pay maybe i can sign up for automatic pay can u help me i have the ten dollars to pay now so they wont turn my internet off in the letter they said they would i have been upset ever since i open the letter u see i usuaslly pay at the store but i dont drive can u help me
05-20-2018 6:34 AM
this is me again i dont understad why they too so long to tell me i didnt pay i pay my 10 dollars when i get my check at the begining of the month why they wait till now to tell me if i dont know why thwy dfo that
07-04-2018 4:35 AM
I am not receiving a bill from AT&T or Direct TV to inform me how much will be taken from my bank account automatically or when it will be taken. I cannot find a bill for my Direct TV services. How can I look online to see what my current programming includes and how I might like to change it? This entire site is AT&T and I don't know if I should choose Direct TV or Direct TV Now. Which do I have? When money came out of my bank account it posted as AT&T. I may just buy Amazon Firesticks or Roku sticks and forget satellite.
07-15-2018 7:03 AM
I am also interested in setting up ebilling with my bank for Directv. I am a long time Directv customer and this is like nothing I have ever experienced from their customer service which was pretty great. Considering how much my bill is you would think AT&T would be interested in making sure customers can pay their bill easily. I have tried 4 times to get an ebill set up with my bank. Every single time they ask me if I want them to email or mail the bill to my bank. This thread shows as solved but that is clearly not true.
All of my other providers are able to ebill. Does anyone have an answer?
07-15-2018 7:51 AM
Ok everyone - little update after several more calls. I called my Bank and they said to enroll in ebilling through their service for AT&T. The issue was there were many different AT&T payees mostly for residential or mobile phone service but there was one for AT&T Entertainment which seemed likely based on a few google searches about AT&T + Directv = AT&T Entertainment. I added them as a payee for online bill pay through my bank. When I got to the step for entering my account number, the bank's enrollment wizard showed that the account # didn't match that Payee. Then I was able to enter the mailing address from my AT&T bill and then the bank offered me an option to request an eBill from AT&T U-Verse which I did. That request is pending but that at least seems promising. Nowhere on the AT&T site is this process outlined. I'll post updates if this works.
01-27-2019 3:04 PM
I end up having to change my password a few time. Then all of a sudden I get in
03-29-2019 9:35 PM
Because AT&T changed everything about DirectTV! Now its all a mess so just cancel both!!!