- edited 01-04-2019 10:54 AM by ATTCustomerCare
Wondering what options are available to pay your bill? Check out the options below:
DIRECTV is unable to change the billing date on your account because of system limitations,
Make A Payment Over The Phone!
Call 1-800-531-5000 to make a payment. It is quick and easy. When prompted, say “Make a payment” to access our automated phone system. Please have your checking account, credit card, or debit card information ready when you call.
Mail Us Your Payment!
Your payments will post within 2-3 business days when paying by mail. You can send us a check or money order in the pre-printed envelope included with your monthly bill. If you do not have a pre-printed envelope, please mail your payment to the address below. Don't forget to include your account number on your payment. Payments are processed the same day they are received. Please allow 3-5 business days for regular mail delivery or 2-3 business days for priority mail.
Use the address that corresponds with the first number of your ZIP code:
P.O. Box 5007
Carol Stream, IL 60197-5007
P.O. Box 105261
Atlanta, GA 30348-5261
Review your bill every month in case there are unexpected charges. Go here to view your bill online.
If your service has been turned off for non-payment, you must pay the past due amount before it will be reactivated. It can take 1-2 days depending on the payment method.
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
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Solved by: Go to Solution.
07-27-2016 3:58 PM
If you need to pay your DIRECTV bill, you have options! Check out the article above to find out what method is best for you.
05-11-2017 7:30 AM
You will find the information you need here!
10-23-2017 10:08 AM
If you already have an ATT home phone, it is nearly impossible to add the Directv autopayment. Has anyone been successful in adding it?
10-26-2017 12:10 PM
Sorry to read of the trouble you are having setting up autopay. I moved your post into this thread. It has the information you need to setup autopay and other payment methods.
ChrisZ, AT&T Community Specialist
11-25-2017 8:15 AM
Where, what? Write down an answer instead of providing a link that I cannot find. This combining AT&T with Direct TV has been a joke from my first day, October 26, 2017. The account was set up incorrectly, wrong name, and I am not sure if it has yet been corrected. Because the wrong name was typed in, the VISA rewards card came with the wrong name. Now I am trying to find any link where I can talk to any live body with an IQ above the normal AT&T/Direct TV rep. My blood pressure cannot take talking to another call center employee.
As mentioned above the direct and AT&T accounts are not linked, however, every time I enter my direct account it takes me to my AT&T account and wants me to sign up for DirectTV
11-25-2017 3:26 PM
Hey guy, I am having the same problem!! And I am getting the run around! I've been transferred to combined billing and they told me my accounts are not combined. Then, I tried explaining the whole situation several times...it's frustrating! This is completely ridiculous!!!
11-26-2017 9:46 AM
i agree, I agree what a mess, every month I hunt for it, they have destroyed the customer service once provided by DirecTV. If it wasn't for the Sunday Ticket I would be long gone. I can't say enough about how bad I think it is.
11-30-2017 4:44 PM
I wish I read the reviews before signing into Direct TV. I am having the same issues regarding paying online. If this was enough I would have been fine! They keep changing my bills, what they told me would be my bill, now it's near double....they started charging me for Movie channels, while when I registered they said I would have 3 months of movie channels for free. I am so frustrated I wish I could just cancel this plan.
12-06-2017 10:43 AM
This is so true I asked them to combine my bill but neither AT&T nor Directv could do their job. I still get two different bills and can not pay it on line cause it brings up only the AT&T billing. These two companies should have never combined together they were bad back in the 90's and are still crap till this day. If I could get rid of them both I would but due to a contract I have no choice of the matter. Cause they still get money that they did not give survive for what a joke.
12-07-2017 8:55 AM
AGREED!!!! AT&T QUALITY IS NOT WHAT IT USED TO BE!!!! BEEN WITH THEM FOR YEARS AND ABOUT TO LEAVE! NO LONGER A HAPPY CUSTOMER. SERVICE IS VERY POOR WHERE I HAVE MOVED TO (CLARKSVILLE, TN. I AM FORCED TO PAY FOR CELLULAR SERVICE, YET USE WIFI CALLING) AND THIS COMBINED BILLING MAKES IT IMPOSSIBLE TO PAY MY TV / INTERNET BILL. SO... I GUESS WHEN THEY DON'T GET PAID, THEY'LL FIX THIS PROBLEM. I'M NOT DOING A-U-T-O P-A-Y! I WANT TO GO TO A LINK THAT IS SIMPLE TO FIND AND PAY MY FREAKING BILL WITHOUT IT TAKING ME TO MY WIRELESS PHONE BILL! YOU DIDN'T THINK OF THAT BEFORE MAKING YOUR CHANGES IN YOUR IT DEPARTMENT?????
- edited 12-07-2017 9:10 AM
NO ONE SAYS ANYTHING ABOUT WANTING TO DO "AUTO PAY." THEY WANT TO KNOW HOW TO GO TO A LINK AND PAY THEIR TV / INTERNET BILL ONLINE!!!! SO YOU CAN STOP SHOVING THAT DOWN OUR THROATS NOW. AND IF THAT'S YOUR ENTIRE INTENTION, THEN IT'S TIME FOR US TO DO BUSINESS ELSEWHERE.
12-28-2017 12:20 PM
And I thought it was only me. every time it gets to submit something goes wrong. I have other thinks to do today
- edited 01-05-2018 10:33 AM by cathy2981
I could not agree MORE!!!!!! Att and DTV seems totally unprepared to merge the companies. It has been a clusterf*** every time I have attempted to get the billing straight. My auto payment information is out of date and I cannot reach anyone either online or on the phone to update it. Going to the DTV website takes me to the Att website each and every fing time. and the customer service folks do not know how to reach each other to coordinate billing issues. I am ready to contact Consumer Protection Agency about this issue. If I could whip someone, I would. [Edited to comply with Guidelines]