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Technician was a no show for installation appointment

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Technician was a no show for installation appointment

I have been trying since March 10 to get a phone line and internet with bundle Direct TV. Direct TV installed promptly but AT & T has promised service numerous times and sent wiring with Fed X twice. Even talked with social media person who promised a technician on April 7. Stayed home all day. No show. I understand there is a problem with wiring which has been corrected but noone will tell me what's going on now.

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Former Employee

Re: Technician was a no show for installation appointment

Since this is a user to user forum, we are unable to look into this for you via this method.

You will need to try and keep chatting/calling to find out what is going on - ask for supervisors.

 

Alternatively, you can send a private message to a customer care team on this forum.

Is it U-Verse phone service that you are supposed to be getting?

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