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Sick of Direct TV

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Sick of Direct TV

Lost my satellite signal on Feb. 26. Called Direct TV/ATT only to be redirected to the "technical dept."  I really don't like going to the middle east with my TV issues.  Can't understand a THING they say.  I suspect my signal is lost because they NEVER returned to bury the cable last spring.  I will no longer be a customer of theirs.

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Accepted by davidbk
‎03-11-2019 7:21 AM

Re: Sick of Direct TV

It shouldn't be that hard. They just need to schedule a service visit to have the cable checked and fix it for you. 

If you get a support rep that you can't understand, then politely end the call and call back again.  It's called "CSR Roulette" Smiley Happy

 

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