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Re: Sick of Direct TV


Sick of Direct TV

Lost my satellite signal on Feb. 26. Called Direct TV/ATT only to be redirected to the "technical dept."  I really don't like going to the middle east with my TV issues.  Can't understand a THING they say.  I suspect my signal is lost because they NEVER returned to bury the cable last spring.  I will no longer be a customer of theirs.

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ACE - Expert
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Accepted by davidbk
‎03-11-2019 7:21 AM

Re: Sick of Direct TV

It shouldn't be that hard. They just need to schedule a service visit to have the cable checked and fix it for you. 

If you get a support rep that you can't understand, then politely end the call and call back again.  It's called "CSR Roulette" Smiley Happy


ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
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