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I can’t get phone or iPad to connect with dvr

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‎11-08-2019 10:11 AM

Re: Registration

Hello @Glm1956,

 

Have you tried resetting your receiver using the red button? View this support article for more steps one how to perform a Reset on Your DirecTV receiver. In addition to this make sure that you are connected to your home Wi-Fi network when you connect to the app. We hope this helps!

 

James C., AT&T Community Specialist


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