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Protection plan

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Protection plan

My account has been charged for the premier protection plan, but I only need the plan for $8.99/mo. How do I get this charge corrected?

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Employee

Re: Protection plan

To change the level of protection plan you will have to call in at 1.800.531.5000 and speak with a customer service representative. 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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