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Place my service on vacation for 30 days

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Place my service on vacation for 30 days

Do you have an option to place a temporary hold on direct tv service?  I will be away for 30 days.  How do I do this?

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ACE - Expert

Re: Place my service on vacation for 30 days

You have to call DTV.

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ACE - Expert

Re: Place my service on vacation for 30 days


@Gratitude1 wrote:

Do you have an option to place a temporary hold on direct tv service?  I will be away for 30 days.  How do I do this?


Call DirecTV at 1 800 531 5000

 

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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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ACE - Expert
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Accepted by Gratitude1
‎06-26-2019 1:39 PM

Re: Place my service on vacation for 30 days


@Gratitude1 wrote:

Do you have an option to place a temporary hold on direct tv service?  I will be away for 30 days.  How do I do this?


Call DirecTV 1-800-531-5000 to make the request. Here is the suspend info: https://support.directv.com/account-management/2430

 

One update the info page doesn't mention. There is now a $7 monthly "Vacation Hold" so though the suspend is no longer free, it is certainly much cheaper than what a full bill is.

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For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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