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Late Payment Option - DIRECTV

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Late Payment Option - DIRECTV

Need extra time to make a payment? Not to worry, you can make arrangements online!

 

 Over The Phone!

 

1. Dial (800) 531-5000.

2. At main menu, say: "I need a Payment Extension".

3. You will hear: "Would you like to extend your Service Interruption Date?"

4. Say "Yes".

 

 On The Web!

 

1. Log into your account at directv.com

2. Go to My Account page.

3. Click on Paying Late?

 

PayingLate.png 

4. Follow the instructions as prompted and choose the date that works for you.

 

Extension.png

 

If you need further assistance, you can chat with our teams here

 

An extension of up to 5 days can be placed. With payment extension you have until 11:59PM ET on the extension, which can vary depending on what date you chose, for your payment to post to your account to avoid interruption.

 

-ATTDIRECTVCare

 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Accepted by ATTDIRECTVCare
‎02-22-2017 11:26 AM

Re: Late Payment Option - DIRECTV

Need to make a late payment? Check out the information above to learn how.

 

-ATTDIRECTVCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 2 of 8
Contributor

Re: Late Payment Option - DIRECTV

My services were cut off about 30 mins ago Being s long time customer I would like for an extension until the 29 of July

Message 3 of 8
ACE - Expert

Re: Late Payment Option - DIRECTV


@Meriwetherco wrote:

My services were cut off about 30 mins ago Being s long time customer I would like for an extension until the 29 of July


Nobody here can do that for you.  You must call DirecTV .... 1 800 531 5000

 

____________________________________
We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 8
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Contributor

Re: Late Payment Option - DIRECTV

Screenshot_20180725-045536_Gmail.jpg

 

Message 5 of 8
Contributor

Re: Late Payment Option - DIRECTV

I need to get an extension on my bill until the 28th please

Message 6 of 8
ACE - Expert

Re: Late Payment Option - DIRECTV


@Stanleyrebecca wrote:

I need to get an extension on my bill until the 28th please


Please read the previous posts in the thread. Nobody here can do that for you. You must call DirecTV at 1 800 531 5000

 

____________________________________
We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 8
ACE - Expert

Re: Late Payment Option - DIRECTV

You have to call DTV  1 800 531 5000

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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