10-24-2018 6:26 AM
I just signed up for Direct TV at my local ATT store and the manager informed me since it was late in the season I would receive the 2019 season for free as well. anyone else been told this? I cant find it in any of my paperwork and got a feeling the guy may have misled me.
10-24-2018 6:47 AM
10-24-2018 7:18 AM
that promotion for the end of 2018 and free 2019 starts mid Nov.
08-13-2019 10:56 PM
The same exact thing happened* to me via an over the phone sales rep told me that bc the season was already 1/2 way over I would receive the 2019/2020 season free as part of my sign up bonus, however I noticed on my June -July bill they were charging me
08-14-2019 5:01 AM
I was told something similar as my service was activated November 30th as a “new customer.” I talked to reps last night and 3 different reps in different departments told me there was nothing they could do to give it to me for free.
08-14-2019 6:18 AM
DirecTV has had the offer extend to the following season if you start late enough in the season. Usually December, though possible November depending on the exact dates of the special. Like other offers this should show on the order confirmation. If the confirmation doesn't show the following season, then it only covers the season for when you started. If it does show the following season, then you call DirecTV to get the charges adjusted. You can have DirecTV resend the order confirmation if you don't still have a copy.