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What happened to DTV credits to bill
Most likely they expired. Look at your last months bill and next to the credit, it will tell you how many months the credit was for and how many months remaining.
This is a user to user community. You need to call DIRECTV at 1-800-531-5000 for billing inquires
If your DIRECTV account has recently moved into myAT&T, let us help you manage your DIRECTV account in myAT&T.