01-29-2016 10:45 AM
You will have to contact them by phone to get that information. It is normally two years from the start of your account or your last upgrade, unless you have suspended the account or other factors.
01-29-2016 12:00 PM
You need to call DirecTV at 1-800-DIRECTV and ask the support rep to look that up for you.
08-08-2017 10:58 AM
Since you have the customer I.D. and personal information after a login, it would be much more expeditious and convenient to be able to access this information online rather than having to place a phone call, waiting for a representative and for an answer. I find no logical reason for this information not to be available online.
08-08-2017 11:01 AM
10-15-2017 4:05 PM
I don't care if they want to try to sell me something I want to find out now when my contract date is up where can I find this information on the call centers are closed
10-15-2017 7:19 PM
Call back when they're open.
10-16-2017 12:02 AM
There is a big logical reason why you have to call in. The most common reason to ask about an agreement is someone is, or is thinking about, canceling service. So they want a live agent to discuss the situation with you to see what they can do to keep you as a satisfied customer. And if their options don't work for you, they have to advise you about the cancellation process so you know what to expect.
When you next call and get the voice system, say "cancel" and it should route you to a department that can look at your service agreement. Directv is open late, though the AT&T side has more traditional business hours.
11-30-2018 3:59 PM
great idea only the online info is more vague that the phone conversations man dish here i come
You responded to a thread from months ago so not sure exactly what you are referring to.
To recap if it helps: To find out service agreement, you call DirecTV 1-800-531-5000. Your date to be eligible for a free upgrade may be different than your service agreement. This is because some discounts or programming offers come with a service agreement themselves. Even moving without upgrading equipment renews the agreement for 12 months.
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