01-11-2019 7:47 PM
When I try to log in to ShowTime Anytime, HBOGO, or any of the other premium streaming services I get an error.
What happens is, I choose my provider (DirecTV), enter my ATT Access ID and password. I then get the message "You'll now manage your service with an AT&T Access ID. Click here to finish setting up your new Access ID, then come back and log in with that ID and password."
I'm not sure what I'm doing wrong as I'm trying to log in using my Access ID and password
And yes, I have those channels in my subscription.
01-13-2019 10:20 AM
Please try using your Email address that is registered with your Directv account to login. Hope this helps! Lafayette, AT&T Community Specialist
01-13-2019 2:21 PM
We have seen others with the same issue of logging in to third party app. Follow this link to learn more on how to resolve this issue. Lafayette, AT&T Community Specialist
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