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Can’t Find My Or Pay My DIRECTV Bill - Info From AT&T

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Can’t Find My Or Pay My DIRECTV Bill - Info From AT&T

 

Billing_New.jpgIt is safe, and it will come…


So your account is now on att.com, and I bet you are wondering where your bill is. Or you are here because you have no idea how to sign into your account. I have you covered and wrote a guide to get you where you need to go.

 

Cannot find or see my DIRECTV Bill

First things first. If your account was recently moved to myAT&T, the bill may not be ready just yet. It is ok though, you will receive your new bill soon. Be looking in your email box for AT&T as the sender instead of DIRECTV.

 

I can’t sign into my account to pay or view my bill

If you were prompted to move your account from DIRECTV.com to the new myAT&T Experience, you will need to sign into att.com, or the myAT&T app, to view or pay your bill. Emails like @yahoo.com, @gmail.com, @aol.com and so on, will not work with att.com. You will need to use the att.net email or ID you created when you moved your account to myAT&T. If you do not remember it, you can find your ID or att.net email address now.

 

Heads Up: If you did not move your account and unable to access your account, start your new adventure now.

 

If your account has not moved

Some customer accounts have not moved to the new myAT&T experience. This means you will still sign into directv.com to view and pay your bill.

Heads Up: If you do not sign into your account often, remembering your password can be difficult, especially if you have multiple IDs and multiple passwords. Resetting it is the best way to access your account if you do not remember it.

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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‎01-21-2019 12:31 PM

Re: Can’t Find My Or Pay My DIRECTV Bill - Info From AT&T

If you are here, it means you are probably looking for your DIRECTV bill on the new AT&T Site. Not to worry, your bill will be sent to you. Check out the article above to learn more. 

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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