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How to Request a Phone Number Change and / or Check Availability

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How to Request a Phone Number Change and / or Check Availability

You can request a phone number change if your company preferences allow you to change the number. 

 

To check on specific phone number availability and request a new phone number or phone number change, contact AT&T Business Customer Service at 800-331-0500.  If you are a Telecom Manager/Authorized Order Placer (AOPs) then you can contact us at 866-288-7629.

 

 

Pre-Number Change Expectations:

  • Your current voice mailbox will be deleted along with any saved messages and greetings.
  • You must set up voicemail again on your new number.
  • AT&T does not offer a feature that advises the new number when someone dials the old number.

 




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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Contributor

Re: How to Request a Phone Number Change and / or Check Availability

How can I contact you?

 

Twice now I've called the customer service number you supplied and both times the customer service rep was unable to help me determine whether a specific number is available. 

 

Message 2 of 3
Administrator

Re: Re: How to Request a Phone Number Change and / or Check Availability

Hello @irritatedwithU,

Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: http://go.att.com/c90bc85c

And include the following details:                                                                                           

·         Full Name:

·         Business Name on Account:

·         Phone number associated with the account:

·         Preferred Contact #:

·         Email address:

·         What type of service (Uverse, DSL, Landline, Wireless):

·         Description of Issue:


Thank you,

Nancy

AT&T Social Media Manager

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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