10-10-2013 3:04 PM
Is there any word when Version 10.2 might be available from AT&T for our Q10s?
. . . . . Pete
Solved by: Go to Solution.
04-21-2014 11:53 AM
FYI everyone - a great additional resource regarding the recent software update for the Z10 is located here: Update the Software for the BlackBerry Z10.
For account specific help, please send a private message to ATTCustomerCare
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01-31-2014 1:09 PM
I find it extremely dissapointing that the customer service representative who is apparently in charge of this thread doesn't even have any information about the OS and just copy/pastes information already available to the public. An OS, mind you, which has been available since they had started promising a release for 10.2, it must be really scary to be on the company side of things.
02-01-2014 9:54 AM
02-02-2014 2:18 AM
02-02-2014 10:47 AM
I run the .1925 leak, the features compared to those of you using 10.1 still are absolutely incredible. The main reason I want the official version is that I always have horrible battery drain issues with leaks, even after the indexing is finished. So I'm hoping that the tech department of ATT is reasonably useful and mixes in bar files from the various versions of 10.2.1 that are out there to optimize the performance of the BB10 along with all the wonderful features that it has to offer.
02-03-2014 11:28 AM
"...The main reason I want the official version is that I always have horrible battery drain issues with leaks, even after the indexing is finished. So I'm hoping that the tech department of ATT is reasonably useful and mixes in bar files from the various versions of 10.2.1 that are out there to optimize the performance of the BB10 along with all the wonderful features that it has to offer."
Unfortunately, the OS that will be released is the same one from the leak - radio .bar file included (it's the exact same older radio file than the 10.2.1.1926 version that it should have had). There won't be any difference. The "Software Release" will be the same 10.2.1.537 number as the leak too. AT&T won't mess with that as all the actual OS files are stored on and dispersed from the BlackBerry servers.
Well, one file did change. Apparently a voice dictation file was updated according to folks at crackberry who parsed through the files to spot the version differences between the leak and the official manifest.
02-10-2014 4:55 PM
02-11-2014 6:38 AM
I downloaded 10.2 update from Rogers on my AT&T Z10 and it works fine. Would love to have a native relase but can wait for some time.
10.2 is a good upgrade but the hype in my view is a somewhat overrated. For example, it still lacking automatic highlighting of the date in messages to convert into calendat entry. There is also a problem with the attachments to calendar entries that is still not fixed. The attachments can be opened from the meeting invitaiton email but once you accept the meeting, the attachments disappear leaving only a plain text placeholder. Overall, 10.2 is certainly a step forward.
02-13-2014 8:38 PM
I'm a blackbery Q10 owner and with AT&T for many years. I don't understand why at&t doesn't just come out and inform it's customs on the release date. Why the secret? If it's a month or two then just inform the customer.
10.2 has been out oversees and other countries and not issues.
its maybe time to leave AT&T to another carrier.
02-14-2014 1:11 PM
ATT should announce when version 10.2 will be available. I just purchased a Q10 last month and if ATT was not planning to allow an upgrade, they should have said so in their advertising of Q10. I have been a loyal customer of ATT for over 15 years and have also purchased Blackberry phones.