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Posted Oct 10, 2013
3:04:33 PM
Version 10.2 avail when w/AT&T

 

Is there any word when Version 10.2 might be available from AT&T for our Q10s?

 

Thanks!

 

. . . . .  Pete

 

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Apr 21, 2014 11:53:08 AM
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Employee

FYI everyone - a great additional resource regarding the recent software update for the  Z10 is located here:  Update the Software for the BlackBerry Z10

 

~Delia

 

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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Jan 22, 2014 1:10:53 AM
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Tutor

Are there any updates you can give us Dmitriy?

 

I'm sure a bunch of us wouldn't mind beta-testing the latest BlackBerry OS via AT&T.

(Assuming we're not already running leaked versions...)

Re: Version 10.2 avail when w/AT&T

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Jan 28, 2014 6:28:57 AM
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AT&T is actively working on the latest 10.2.1 software update for the Blackberry Q10 and Z10 which includes many positive upgrades. In an effort to provide our customers with the best user experience possible, all software updates go through a rigorous quality assurance testing process before being released. We will release the update as soon as testing is complete. We appreciate your patience.


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I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Version 10.2 avail when w/AT&T

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Jan 28, 2014 6:56:34 AM
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No worries. Downloading from Rogers right now. Should be done in about 30 mins.
Imagine if AT&T did the same screwyness to iOS updates. Ie: release iOS updates after the rest of the world. You would see a huge up tick in tmobile and verizon users.
Just sayin.
I guess thanks for the update, but no thanks for AT&T constantly dragging there feet.

Sent from my iPad

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Jan 28, 2014 7:28:07 AM
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ATTDmitriyCM wrote:AT&T is actively working on the latest 10.2.1 software update for the Blackberry Q10

D,  thanks for the update.

 

Will this 10.2.1 update be version 10.2.1.537 which BlackBerry announced today?

 

(NOTE: my prior posting somehow didn't make it to the board!?!).

 

 

. . . . .  Pete

 

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Jan 28, 2014 8:33:42 AM
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Edited by ATTDmitriyCM on Jan 28, 2014 at 8:35:06 AM

A notification that I got just says 10.2.1, but it also links to today's announcement, so I believe so.

 

Dmitriy


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*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Version 10.2 avail when w/AT&T

[ Edited ]
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Jan 28, 2014 9:46:40 AM
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Teacher

So does that mean we are getting this upgrade today and I mean the upgrade that Blackberry released today, January 28th? Not the one that we never got back in the fall.  

 

It's very disheartening to never get Blackberry support from ATT.  I've been with you guys for over 13 years and for the past few years Blackberry users always gets the low man on the totem pole treatment.

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Jan 28, 2014 12:28:57 PM
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I would rather wait longer and be offered a well-tested and reliable upgrade.

There are already a lot of reports showing up today of problems with this new Version 10.2.1.537. At this early point, it is hard to judge exactly how wide spread these problems are.

I'm fine with my current Q10 version until there is a Version 10.2.1.xxx that is reliably viable. I'm counting on AT&T to release only such a version that is worthy of their and our confidence.

. . . . . Pete

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Jan 28, 2014 1:54:17 PM
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I got tired of waiting for AT&T and loaded the leak months ago. Works flawlessly. I don't understand why you guys won't support Blackberry. You would never treat Iphone users like this.

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Jan 29, 2014 8:43:20 AM
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Tutor

Full list of carriers that have released BlackBerry 10.2.1 so far...

 

 

  • Airtel India
  • Alfa Lebanon
  • A1 Austria
  • Avea Turkey
  • bmobile Trinidad and Tobago
  • Bell Mobility
  • Celcom Malaysia
  • Cincinnati Bell Wireless
  • Claro Dominican Republic
  • Claro Ecuador
  • Dialog Srilanka
  • DiGi Malaysia
  • Digicel Haiti
  • Digicel Jamaica
  • Eastlink Canada
  • DTAC Thailand
  • Du UAE
  • EE UK
  • Etisalat Egypt
  • Etisalat Nigeria
  • Etisalat UAE
  • Fido
  • Free Mobile France
  • GiffGaff UK
  • Glo Nigeria
  • Globe Philippines
  • Globul Bulgaria
  • Hi Netherlands
  • Indosat Indonesia
  • Koodo
  • Lime (All regions)
  • M1 Singapore
  • Maxis Malaysia
  • Meteor Ireland
  • Mobily Saudi Arabia
  • Mobinil Egypt
  • Movistar Argentina
  • Movistar Chile
  • Mobistar Belgium
  • MTN Nigeria
  • MTN South Africa
  • MTN Cyprus
  • NTT Docomo Japan
  • O2 Germany
  • O2 UK
  • Ooredoo Qatar
  • Optimus Portugal
  • Optus Australia
  • Orange Dominicana
  • Orange Dominican Republic
  • Orange France
  • Orange Israel
  • Orange Poland
  • Orange Romania
  • Orange UK
  • Play Poland
  • Proximus Belgium
  • Reliance Telecom India
  • Rogers
  • Sasktel
  • SFR France
  • Singtel Singapore
  • StarHub Singapore
  • STC Saudi Arabia
  • TIM Brasil
  • T-Mobile Czech Republic
  • T-Mobile Germany
  • T-Mobile Hungary
  • T-Mobile Netherlands
  • T-Mobile New Zealand
  • T-Mobile UK
  • TMN Portugal
  • Telcel Mexico
  • Telenor Norway
  • Telenor Sweden
  • Telenor Serbia
  • Telkomsel Indonesia
  • Telus Canada
  • Tre Sweden
  • Touch Lebanon
  • Turkcell Turkey
  • Ufone Pakistan
  • UMobile Malaysia
  • Verizon (Some people)
  • Virgin Canada
  • Virgin UK
  • Vivo Brazil
  • Vodacom South Africa
  • Vodafone Australia
  • Vodafone Czech Republic
  • Vodafone Egypt
  • Vodafone Greece
  • Vodafone India
  • Vodafone Netherlands
  • Vodafone Romania
  • Vodafone Qatar
  • Wataniya Kuwait
  • Wind Italy
  • Wind Canada
  • XL Axiata Indonesia

Feels like AT&T doesnt care about it's BlackBerry customers. Why not push the update worldwide and embrace what BlackBerry was trying to do all along...Verizon was able to launch the 10.2.1 update yesterday. Been with AT&T since 2003.  P.S. This list was taken from a Crackberry.com post yesterday.

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Jan 29, 2014 12:47:21 PM
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Teacher

Shouldn't AT&T have tested this long ago?  I am paying way too much to ATT for this type of service; am sure so are other businesses...

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Jan 30, 2014 12:01:20 PM
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Teacher

Apparently they have been testing it since January 17th.  Release date is supposed to be February 10th according to Crackberry and N4BB.  

 

Hopefully those of us on the grandfathered unlimited plan will be able to use BBM video chat now too.

 

Oh, and I REALLY hope that this is the NEW OS release and not the old one from the fall.

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Jan 30, 2014 12:02:50 PM
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Where have you seen these reports Pete? Haven't seen any myself.

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Jan 30, 2014 12:15:12 PM
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xistheword wrote:
Where have you seen these reports Pete? Haven't seen any myself.

Some on the Crackberry board and mostly on the BlackBerry Support Board .

 

. . . . .  Pete

 

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Jan 30, 2014 2:34:59 PM
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I downloaded the official Rogers 10.2.1. on my Q10 via Sachesi and it works extremely well.  

Re: Version 10.2 avail when w/AT&T

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Jan 30, 2014 5:10:51 PM
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Edited by Phil-101 on Jan 30, 2014 at 8:46:38 PM

I am sick of AT&T being the laggard... It's **!  Time to move to a more responsive carrier!

 

[word filter avoidance]

Re: Version 10.2 avail when w/AT&T

[ Edited ]
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Jan 31, 2014 1:09:22 PM
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I find it extremely dissapointing that the customer service representative who is apparently in charge of this thread doesn't even have any information about the OS and just copy/pastes information already available to the public. An OS, mind you, which has been available since they had started promising a release for 10.2, it must be really scary to be on the company side of things.

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Jan 31, 2014 7:04:26 PM
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This ridiculous testing and waiting better be worth it. I too am impatient yet hopeful.

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Feb 1, 2014 9:54:01 AM
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Teacher
For those that want to know, February 10, 2014 is when 10.2.1.1925 is slated to hit AT&T. Joy!!! I mean for those of you that don't already have it. Start backing up your BlackBerry now in preparation for the big change. BlackBerry is getting set greatness once again!!!

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Feb 1, 2014 1:05:46 PM
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Where did you read this from? Source?

Re: Version 10.2 avail when w/AT&T

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Feb 2, 2014 2:18:44 AM
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I sure hope so, because I want 10.2.1.1925 bad. I have been waiting for too long and I don't want to load the leak just yet.

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Feb 2, 2014 10:47:12 AM
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Tutor

I run the .1925 leak, the features compared to those of you using 10.1 still are absolutely incredible. The main reason I want the official version is that I always have horrible battery drain issues with leaks, even after the indexing is finished. So I'm hoping that the tech department of ATT is reasonably useful and mixes in bar files from the various versions of 10.2.1 that are out there to optimize the performance of the BB10 along with all the wonderful features that it has to offer.

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Feb 3, 2014 11:28:46 AM
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"...The main reason I want the official version is that I always have horrible battery drain issues with leaks, even after the indexing is finished. So I'm hoping that the tech department of ATT is reasonably useful and mixes in bar files from the various versions of 10.2.1 that are out there to optimize the performance of the BB10 along with all the wonderful features that it has to offer."

 

Unfortunately, the OS that will be released is the same one from the leak - radio .bar file included (it's the exact same older radio file than the 10.2.1.1926 version that it should have had).  There won't be any difference.  The "Software Release" will be the same 10.2.1.537 number as the leak too.  AT&T won't mess with that as all the actual OS files are stored on and dispersed from the BlackBerry servers. 

 

Well, one file did change.  Apparently a voice dictation file was updated according to folks at crackberry who parsed through the files to spot the version differences between the leak and the official manifest.

 

 

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Feb 3, 2014 11:36:21 AM
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"...We appreciate your patience..."



Now that's funny. Smiley LOL

 

Re: Version 10.2 avail when w/AT&T

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Feb 10, 2014 4:39:53 AM
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called customer support and they are still dont know the release date!!!

 

Re: Version 10.2 avail when w/AT&T

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Feb 10, 2014 9:09:25 AM
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well??? att what up? its the 10th and i feel myself going towards T-mobile.

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Feb 10, 2014 4:55:15 PM
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It would be better to assume that AT&T has experienced some of the problems reported by other upgraders and elected to err on the side of caution (rather than releasing a host of problems).

. . . . . Pete

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Feb 11, 2014 6:38:40 AM
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I downloaded 10.2 update from Rogers on my AT&T Z10 and it works fine.  Would love to have a native relase but can wait for some time.

 

10.2 is a good upgrade but the hype in my view is a somewhat overrated.  For example, it still lacking automatic highlighting of the date in messages to convert into calendat entry.  There is also a problem with the attachments to calendar entries that is still not fixed.  The attachments can be opened from the meeting invitaiton email but once you accept the meeting, the attachments disappear leaving only a plain text placeholder.  Overall, 10.2 is certainly a step forward.

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Feb 11, 2014 12:37:40 PM
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Edited by Phil-101 on Feb 11, 2014 at 1:13:14 PM

Come on att you suck. Release the update already not everyone is an android or I phone.

 

[Inappropriate content removed]

blackberry 10.2 update

[ Edited ]
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Feb 13, 2014 8:38:59 PM
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Voyager

I'm a blackbery Q10 owner and with AT&T for many years. I don't understand why at&t doesn't just come out and inform it's customs on the release date. Why the secret? If it's a month or two then just inform the customer.

 

10.2 has been out oversees and other countries and not issues.

 

its maybe time to leave AT&T to another carrier.

 

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Feb 14, 2014 1:11:23 PM
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ATT should announce when version 10.2 will be available.  I just purchased a Q10 last month and if  ATT was not planning to allow an upgrade, they should have said so in their advertising of Q10.  I have been a loyal customer of ATT for over 15 years and have also purchased Blackberry phones.

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