Tutor
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5 Messages
Unable to receive text messages from Verizon Wireless customers
I have a Blackberry Bold, and can't receive text messages from my friends who are Verizon Wireless customers. Any suggestions?
Tutor
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5 Messages
I have a Blackberry Bold, and can't receive text messages from my friends who are Verizon Wireless customers. Any suggestions?
Accepted Solution
mom2553
Tutor
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5 Messages
15 years ago
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LCT
Scholar
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452 Messages
15 years ago
Did you recently port your number from somewhere else (another company, plan, etc)? Usually this is an account problem. Give AT&T a call at 18003310500 (from another phone) and they should be able to sort it out.
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mom2553
Tutor
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5 Messages
15 years ago
Thanks for the response. Actually it's my son's phone. But we've been with AT&T since 2005. He's had the same phone number since 2005. He just upgraded in December, but the text messages were coming fine until he moved to college, about 2 hours away. AT&T told me yesterday to power cycle the phone -- they said that was the fix. But it didn't work. Any more suggestions?
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