Troubleshoot your device issues
hermite's profile

Contributor

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3 Messages

Friday, July 22nd, 2011 12:57 AM

LOCKED BlackBerry Torch 9800 Phone

 

 

         I have mistakenly LOCKED my Brand New BlackBerry Model; 9800 Phone.

 

         Please how do I get it UNLOCKED.

 

        The following are the detailed INFORMATION.

 

        Model= 9800

        {Personal content removed for your safety}

 

       Please somebody  HELP me.

 

      Thanks a lot in advance.

 

       Sincerely 

 

      Peter  {Personal content removed for your safety}

Accepted Solution

Official Solution

Tutor

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4 Messages

12 years ago

I might know one ansr to this, because it happnd to me, 3 times b4 I figured it out. With the slider closed, click the menu key + bring up the virtual keyboard + REALLY look at it to see if it's for the language you set your password in and if it's not, change the language. . If your pw is numbers , it shouldn't matter. In my case I somehow randomly swiped into a short cut for the keybd lang and changed it. I only know this because I somehow swiped the option to change it back. (Which I now can't find again). Very touchy screen, I lowered the sensitivity way down after that.
If this isn't the case for you, remember I said "might know". Good luck.

Contributor

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3 Messages

13 years ago

ShaunMN thanks a lot for the Safety concern assistance.

hermite.

ACE - Professor

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1.8K Messages

13 years ago

If I may ask, did you manage to unlock your Blackberry Torch?Smiley Surprised Glad about safety.

Contributor

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3 Messages

13 years ago

 

 

        Probably  Yes

Tutor

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7 Messages

13 years ago

You can use Blackberry unlocking to unlock Blackberry cell phones online..

Contributor

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1 Message

12 years ago

I do not know what I did wrong, but I went and did some changes and then turned my phone off...when I wanted to get it back on.. it would not let my password unlock it.. it has a box saying Enter " blackberry" to continue... but do not know what it wants to to enter... my pass code does not work, my phone number does not work, I am at a loss can someone help

 

Contributor

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1 Message

12 years ago

I set my Blackberry Torch 9800 device lock, reverified the password, but then could not unlock the device using that password!

 

I see this was posted previously, but don't see the "resolution".  Please help!  I have 3 more attempts to unlock it before all my tons of  data get wiped clean and reset to factory settings!!!  Thanks!

 

YinYang2008@yahoo.com

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