07-25-2017 3:53 PM
- edited 08-14-2017 2:48 PM by ATTMobilityCare
Hey there @cnotp3,
Getting the latest security and software updates is important. I definitely keep on top of my updates as well! I would be happy to help.
Our Device Support Tool is a great resource to use for this. You can see the latest software information, including the security patch release dates. All you need to do is select your specific device > go to Tutorials> scroll down and choose Software updates. As far as I can see, the latest security patch was released on June 5, 2017.
If you have any further questions or concerns, please don't hesitate to reach back out to us!
Your time is greatly appreciated, and I hope you enjoy the rest of your week.
Jess, AT&T Community Specialist
08-17-2017 6:01 PM
08-18-2017 4:23 AM
08-18-2017 7:24 AM
Let's see if I get an answer from the administrator. It would be nice to actually get a definitive answer that all us Priv people want.
ask BB since its not even out for the unlocked privs they sold. Once BB releases the update for the unlocked priv you will see att gain traction. Myself I see it getting left behind. Or it will get nougat and never see another update.... Its 2 year life span is almost here....
08-18-2017 8:19 AM
08-18-2017 9:02 AM
You didn't read what I said initially. Two ATT csr's said after checking with software update people that they were working on. Nougat for the Priv. That is why the delay in Security patches. I wanted to know if the csr's were being truthful, or misinformed.
BlackBerry has not said yes or no for the Nougat. I am wondering if that is due to the contract with TCL on the KEYone and they have had to wait a certain time period.
I can tell you from what I know CSR's dont know when a update is being released till the day its released most of the time we customers know before the CSR teams.
09-06-2017 4:50 PM