Troubleshoot your device issues
Contributor
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3 Messages
Tuesday, July 25th, 2017 10:53 PM
July security update priv
I haven't got it yet.
Have you gave it to anyone yet?
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ATTHelp
Community Support
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230.7K Messages
7 years ago
Hey there @cnotp3,
Getting the latest security and software updates is important. I definitely keep on top of my updates as well! I would be happy to help.
Our Device Support Tool is a great resource to use for this. You can see the latest software information, including the security patch release dates. All you need to do is select your specific device > go to Tutorials> scroll down and choose Software updates. As far as I can see, the latest security patch was released on June 5, 2017.
If you have any further questions or concerns, please don't hesitate to reach back out to us!
Your time is greatly appreciated, and I hope you enjoy the rest of your week.
Jess, AT&T Community Specialist
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Theophilus
Tutor
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5 Messages
7 years ago
Can you confirm this as being true? If you are not allowed to confirm this, can suggest we wait and see. If it is blatantly false, will you say so?
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cnotp3
Contributor
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3 Messages
7 years ago
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Theophilus
Tutor
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5 Messages
7 years ago
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
@Theophilus
ask BB since its not even out for the unlocked privs they sold. Once BB releases the update for the unlocked priv you will see att gain traction. Myself I see it getting left behind. Or it will get nougat and never see another update.... Its 2 year life span is almost here....
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Theophilus
Tutor
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5 Messages
7 years ago
BlackBerry has not said yes or no for the Nougat. I am wondering if that is due to the contract with TCL on the KEYone and they have had to wait a certain time period.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
I can tell you from what I know CSR's dont know when a update is being released till the day its released most of the time we customers know before the CSR teams.
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sbtpdx
Tutor
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8 Messages
7 years ago
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sbtpdx
Tutor
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8 Messages
7 years ago
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