Tutor
•
4 Messages
BlackBerry OS 10.3.3.1359 Release
BlackBerry released the OS update of 10.3.3.1359 this week. When will AT&T customers see this update come to their devices. I rarely get BlackBerry10 Updates, even when the manufacturer has released them. Why do we have to wait so long for AT&T to support their BlackBerry customers?!
ATTHelp
Community Support
•
231.5K Messages
7 years ago
Hi there @pippimarried!
I’m sorry for the wait with those updates! I reviewed our update logs and it does not appear we have released this update or have an ETA for it.
My apologies for that, any updates we push out over the network are first tweaked and tested back and forth between the developers and our own network team.
Thank you for reaching out about this! Welcome to the AT&T Community!
Bradilynn, AT&T Community Specilaist
0
0
joeldf
ACE - Guru
•
1.2K Messages
7 years ago
@ATTCares
I've had OS 10.3.3.2049 (SW 10.3.3.1359) on my phone since last Thursday. No problems so far.
I had been running 10.3.2.2876 (SW 10.3.2.2836) for a year before that.
Your current "Official OS" (OS 10.3.2.858, SW 10.3.2.556) is extremely old and very out-of-date. And it has several bugs that have since fixed with newer builds - including some big security issues that have been fixed as well.
I've been running these builds with no issues on your network. I've always had newer builds than whatever was AT&T's "official OS" on my BlackBerry phones going back to my old Pearl 8100. Never had a problem. I don't know what your people are "testing".
As far as I'm concerned, testing done, you may release the new OS now... 🙂
I mean, really... I'm sure that it won't matter all that much to just let the couple of hundred BlackBerry 10 devices that are left on your network get the OTA updates straight from the servers as they are issued to the rest of the world without being filtered by the AT&T MCC/MNC codes.
0
0
Jebjr
Mentor
•
41 Messages
7 years ago
0
0
pippimarried
Tutor
•
4 Messages
7 years ago
0
0
hotsun20000
Employee
•
1 Message
7 years ago
I recived OS 10.3.3.1359 update pushed OTA this morning, well my BB was over wifi when i saw the update pushed.
0
0
pippimarried
Tutor
•
4 Messages
7 years ago
Still no update here. 😞
0
0
Jebjr
Mentor
•
41 Messages
7 years ago
0
0
joeldf
ACE - Guru
•
1.2K Messages
7 years ago
@Jebjr,
Here are some links in how to update your phone. AT&T shouldn't have a problem with the first one since {Inappropriate content removed}
Autoloaders are destructive. Meaning you'll have a fresh OS with nothing else on it. All apps, accounts and setting will have to be re-setup. If you have Link working on your PC, you can back it up (will take forever), and restore after loading the OS, but that's not really advised unless you want to do a selective restore and restore only your apps (I suggest not including the BlackBerry Runtime app, which is actually the android runtime settings because that doesn't carry over well from OS version to OS version).
If you're really adventurous, there is the non-destructive method using Sachesi - it is mentioned in that link above, but direct access to the files needed are here:
{Inappropriate content removed}
Read that first post carefully, and follow other links there for the needed information.
Good luck.
0
Jebjr
Mentor
•
41 Messages
7 years ago
0
0
pippimarried
Tutor
•
4 Messages
7 years ago
BlackBerry fans that want to stay up to date should follow UTB Blogs for BlackBerry news, tips, and support!
0