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8310 help with desktop manager 4.5 software

Contributor

8310 help with desktop manager 4.5 software

So I am new to Blackberry and the CD of user tools just gives me a blank screen so I downloaded DM 4.5 for At&T users and can not find it or access it on my computer though I know it downloaded because its listed under programs when I display programs for uninstall. Its not found under start/programs. I connected the Blackberry to the PC to see if anything would happen and my pictures started to display. What am I doing wrong? HELP!!!!
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Message 1 of 6
Professor

Re: 8310 help with desktop manager 4.5 software

Are you sure you downloaded Desktop Manager and not the OS upgrade? What's it listed as in Add/Remove Programs? I'm asking because there is no DM 4.5 on the AT&T download page.
Message 2 of 6
Contributor

Re: 8310 help with desktop manager 4.5 software

Dear, TMD52 did you ever get an answer to your query? I have exactly the same problem.
Message Edited by rhinoranger on 05-22-2009 07:07:12 AM
Message 3 of 6
Contributor

Re: 8310 help with desktop manager 4.5 software

When I clicked on "solved" oh goody goody It took me right back to this same page. He's right I needed to download the MANAGER also. Taneika (hope that's how it's spelled} was very nice ( AT&T phone support ) and got me on the right path. Thank You to her.
Message Edited by rhinoranger on 05-22-2009 07:10:30 AM
Message 4 of 6
Contributor

Re: 8310 help with desktop manager 4.5 software

Hello I'm hoping you all can provide a suggestion. I have a BB 8310 with 4.5 S/W and have downloaded the latest Desktop Mgr 5.0. When I try to sync it keeps failing whne it gets to "Processing Device Calendar" I get following failure dialogue box: "Intellysync The operation terminated unexpectedly.

 

Any suggestions???

 

 

Message 5 of 6
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Contributor

Re: 8310 help with desktop manager 4.5 software

Hello I'm hoping you all can provide a suggestion. I have a BB 8310 with 4.5 S/W and have downloaded the latest Desktop Mgr 5.0. When I try to sync it keeps failing whne it gets to "Processing Device Calendar" I get following failure dialogue box: "Intellysync The operation terminated unexpectedly.

 

Any suggestions???

Message 6 of 6
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