I upgraded to 4.5 and since I've been unable to unlock my device. Can anyone assist with resetting the device password?
Thanks in advance!
If you cant remember the pw there is no way to disable or reset it. You are going to have to enter the wrong pw at least 10 times, and let the device master reset. Then you can enter a new password and restore your information from a backup file.
Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.
This link will open a new window
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!