Reset BB device password

Highlighted
Contributor

Reset BB device password

I upgraded to 4.5 and since I've been unable to unlock my device.  Can anyone assist with resetting the device password?

 

Thanks in advance!

See more topics labeled with:

Message 1 of 2 (1,687 Views)
Teacher

Re: Reset BB device password

If you cant remember the pw there is no way to disable or reset it. You are going to have to enter the wrong pw at least 10 times, and let the device master reset. Then you can enter a new password and restore your information from a backup file.

Message 2 of 2 (1,685 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.

Additional Support