On August 27th, 2014, AT&T and BlackBerry released software update 10.2.1.3014 for the BlackBerry Q10 & Z10. This software update package brings several improvements to the BlackBerry Q10 & Z10 user experience. Customers will receive a notification to their device and a Wi-Fi connection is required to perform the update over the air. For alternate methods of updating your device, visit our Mobile Device Software Update site.
Software update includes enhancements to: Filtering on BlackBerry Hub BlackBerry Natural Sound Simplified Phone Experience Battery Monitor and much more
Software version verification: To verify that you have the latest software version, from the home screen, drag down the notification bar, tap Settings > About > and then from "Category" select OS. The new software version is OS Version: 10.2.1.2273 and Software release: 10.2.1.2179.