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take payment fast fix troubles slow

Scholar

take payment fast fix troubles slow

they sure take the payments fast but when you report a trouble it seems to fall on deaf ears!

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Message 1 of 5
Community Support

Re: take payment fast fix troubles slow

Hi @bigmac1197

 

I’m sorry to hear that your experience with us has been a bad one when it comes to handling issues. That’s certainly not what you should expect. Is there a particular issue we can assist with? Please send me a Private Message with the following information and we’ll get everything straightened out!

 

  • Cell and/or account number
  • Email address
  • Full name
  • Issue details

 Thanks!

Charise

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 5
Scholar

Re: take payment fast fix troubles slow

Finally works again!!! They found and fixed their trouble!!

Message 3 of 5
Scholar

Re: take payment fast fix troubles slow

After they hard wired all my gen.2 cameras all work great!
Message 4 of 5
Contributor

Re: take payment fast fix troubles slow

I was told by the tech you cant connect the cameras directly to your router. Is the camera going directly to the router or the main console box.

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