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Cancellation

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Cancellation

I had a digital life account that was sent to collections and according to my cancellation bill the total was due does not equal the total I was told I needed to pay. This was due to the fact that I had an early termination fee added to my bill. I have spoken with several customer services reps that told me everything is valid, and can not explain why I never recieved a final bill or DL contract. I requested a final bill to be sent to my home, but feel this was handled unprofessionally. I have been a valued ATT customer for years, and I am extremely disappointed in the services provided by DL.

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Community Support

Re: Cancellation

@Pashn13 - Please click my name and send me a 'PM' with your account number, name, phone number, and email, and I will do my best to get your billing request taken care of.  Thanks.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Tutor

Re: Cancellation

I do not see a name listed

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